Job Title: Clerical Officer
Location: Sheffield
Hours: Monday – Friday 08:30 – 16:30 (Temporary for 3 months)
Trust Location: Royal Hallamshire Hospital, Glossop Road, Broomhall, Sheffield, S10 2JF
What you’ll be responsible for:
· Liaise on a daily basis with colleagues, and the Service Coordinator, clinicians and other administrative staff to ensure full utilisation of all available out patient slots.
· Manage partial booking/review lists reporting potential overdue patients appointments to the Assistant Service Manager.
· Responsible for contacting patients by letter and/or telephone to confirm out patient appointments and hospital transport arrangements, adhering to the Trust Policy concerning patient confidentiality.
· Deal with telephone enquiries Voice Mail, E Mail promptly and efficiently. Communicate clearly and effectively with all internal and external Health Care Professionals and other clerical staff.
· Organise outpatient activity for the multiple specialists and their teams using Lorenzo, and any other identified data base e.g. Infoflex, to book new and follow up appointments, in line with Trust/National Policy, to meet local and National targets.
You’ll learn the following whilst working at the trust:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
· Excellent telephone management skills
· Microsoft Office package knowledge e.g., Outlook, Word, Excel
· NHS System Knowledge
· Excellent communication skills (verbal and written)
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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Job Types: Full-time, Temporary
Pay: Up to £12.21 per hour
Expected hours: 37.5 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: 82118
