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Claims Negotiator

Gallagher
£30,404 - £38,499 a year
St Albans, England
4 days ago
Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview


The incumbent will have responsibility for handling property & casualty claims for an assigned portfolio of client accounts. Key responsibilities will include but are not limited to (a) effectively handling the processing of property & casualty claims; (b) effectively negotiating settlements for clients to reach a fair resolution; (c) liaising with clients, insurers and other relevant third parties to expedite and bring closure to claims matters; (d) preparing and updating claims status reports; and (e) providing claims experience data as required.



How you'll make an impact
  • Familiarity with the claims handling process sufficient to carry out job function
  • Knowledge of underwriting principles and practices sufficient to carry out job function
  • Excellent verbal and written communication skills
  • Strong analytical skills
  • Attention to detail
  • Excellent negotiation skills
  • Excellent critical thinking and problem-solving skills
  • Effective organization and time management skills
  • Good client service skills
  • Ability to work well with teams
  • Ability to maintain high levels of tact and discretion
  • Proficient in the use of Microsoft Office Suite e.g. Word, Excel, PowerPoint, Outlook

About you
  • Professional certification in insurance or claims management (e.g. CIP, CII, BDI)
  • At least 3 years’ insurance claims experience
  • Customer Service Training

We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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