Chocolate Factory Operative

Charbonnel et Walker are purveyors of the finest quality chocolates and truffles. Established in 1875 on London's Bond Street, Charbonnel et Walker is Britain's first luxury chocolatier.

We are currently seeking a motivated and reliable Factory Operative to join our team. In this role, you’ll play a key part in the efficient manufacturing, packing, storage, and movement of goods to ensure we consistently deliver high-quality products to our customers.

This role is ideal for someone with a background in running machinery, packing or in working in food production. If you have a keen eye for detail, a knack for precision, and a love for all things sweet, we want to hear from you!

Roles and Responsibilities

· Operate machinery and handle materials to ensure efficient production and packaging

· Work safely at all times, following Health & Safety, Food Safety, and Hygiene procedures

· Maintain a clean and organized workspace using a ‘clean as you go’ approach

· Adhere to company policies and the Quality Management System (QMS)

· Accurately complete all required paperwork and maintain traceability records

· Report equipment faults and process deviations promptly

· Wear and maintain appropriate personal protective equipment (PPE)

· Meet or exceed production targets and key performance indicators (KPIs)

· Participate in training and continuous improvement activities

· Support colleagues and carry out additional tasks as directed by team leaders or managers

What we’re looking for

· A team player with a strong work ethic

· Commitment to safety, quality, and hygiene standards

· Willingness to learn and take on new challenges

· Ability to follow instructions and work to set procedures

· Good attention to detail and timekeeping

Requirements

· Completion (or willingness to complete) Basic Food Hygiene Certificate

· Flexibility to work various shifts, if required (usually between 6am & 10pm)

· Ability to complete physical aspects or the job whilst adhering to health and safety requirements, this includes being on your feet for the majority of a shift

· Due to the need to complete training and paperwork, a good understanding of written and spoken English

What do we offer?

· Friendly and supportive team environment

· Be part of a company that values quality, safety, and continuous improvement

· A unique opportunity to increase pay in line with training completion and taking on of responsibilities

· Varied work: we aim to give everyone opportunities to work in different areas of the factory

· A competitive rate of pay starting at £12.50 per hour

· Usually no requirement to work bank holidays

· 20% discount in off products sold in the factory shop

· On-site Parking

· Overtime opportunities when required

· Pay enhancement for hours worked after 8pm

· We value your thoughts – please put them in the suggestions box!

Job Type: Full-time

Pay: £12.50 per hour

Benefits:

• On-site parking

Schedule:

• 8 hour shift

Application question(s):

• Do you have a basic understanding of written and spoken English?
• This job requires a certain level of manual handling including standing next to machines and moving equipment around the factory. If you require adjustments with this please let us know.
• Please state your earliest available start date.
• We run 8 hour shifts between the hours of 6am and 10pm (Monday to Friday) and occassionally 12 hour shifts (6am to 6pm, Mon- Thurs) and require flexibility around scheduling. Are you able to work any shift between these hours?

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person