Children's Residential Care Worker – Response Services
Make a lasting impact in a young person’s life. Join New Reflexions’ dynamic Response Services team in beautiful North Wales.
We strive to provide exceptional, integrated care and education to help vulnerable and complex children achieve their full potential and enjoy fulfilling lives.
New Reflexions is a childcare organisation dedicated to offering care, education, and therapy services to young people who have encountered trauma, leading to emotional and behavioural challenges. Specifically, the New Reflexions Children’s Residential Service provides therapeutic placements, for both short-term and long-term placements.
Combining a love of the outdoors with a passion to support complex children to learn and grow, we are seeking caring, compassionate people to work in our short term activity based placements in our Response provision in North Wales.
We are currently looking to recruit energetic, enthusiastic and caring individuals to join our expanding workforce in Bala, and Corwen.
Salary: £31,754 - £32,552 (Overtime available)*
Working Pattern: Full Time positions (Requiring a 2 on 4 off rota and sleep-ins) 365 day service due to the nature of the work.
New Reflexions where every child matters - one of the leading organisations for providing specialist services across the UK
New Reflexions offers care, education, and therapy services for young people. Join us in assisting vulnerable young individuals with emotional and behavioural difficulties, who require support with daily activities such as education and life skills. We are seeking care workers who are calm, conscientious, and compassionate, capable of tending to the daily requirements of our vulnerable young people.
The Role
As a Residential Support Worker based in North Wales, you will:
- Support young people (up to 18) in short-term placements, helping them feel safe, valued, and respected.
- Deliver outdoor, activity-led learning—including canoeing, hiking, mountain biking, and more—designed to build confidence and resilience.
- Work closely with clinical professionals to assess emotional and behavioural needs.
- Follow a 2 on / 4 off shift pattern, including sleep-ins, as part of a small, dedicated team in residential settings.
We offer care workers support through our comprehensive paid two-week in-person training program, when you first join us. After finishing your training, you will become familiar with your role by meeting your team, attending a house meeting, and shadow shifts, which will help you ease into your duties. Managers will be on hand to offer assistance and guidance whenever required.
Benefits
- We offer routes for progression and the opportunity to complete your QCF Level 3 & 5 Diploma or Residential Childcare or equivalent following completing your 6 months probationary period.
- Fully paid 2 week induction training including First Aid Level 3.
- Free access to 5 holiday homes throughout the UK for a personal holiday in the following locations; Borth, Tenby, Morecambe, Ayr and Clarach Bay.
- All compliance checks are fully funded and also all employees are on the DBS update service.
- Wellbeing - All access to the Employee Assistance Programme which offers support to your wider family members including access to face to face counselling service.
- Access to the blue light card scheme and Bright exchange which offers many exclusive perks and discounts
- Refer a friend scheme – refer a friend to come join the New Reflexions team and earn a £500 bonus per referral or £1,000 for a qualified referral.
- Bike-to-work and electric vehicle scheme
- Competitive Workplace pension
- Access to the Training Hub with 800 care sector-specific specialist online subjects; CPD accredited & certificated
- Access to external clinical supervision
- Staff working on “key dates” will receive time and half for any hours worked on these days.
Essential Requirements - Full UK manual driving Licence; access to own vehicle: Passionate about helping children; Able to get to a rural work location; Able to complete a rota pattern with Sleep ins.
Estimated salary based on a pay rate of £12.60 - £12.85 per hour for days ( depending on qualifications ) and working an average of 11 shifts (with sleep ins) per month paid at £40 - £42 per sleep.
The post holder has the responsibility to adhere to our Safeguarding and Child Protection Procedure.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees and volunteers to share this commitment. Therefore, as this post of Residential Support Worker is a regulated activity and/or on a regulated site the successful candidate will be subject to an enhanced DBS, and our safer recruitment process. If you have any questions regarding this, please highlight these in your application.
This post is exempt from the provisions of section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions Order 1975)
Due to the company having their own fully trained bank staff we do not employ agency. At the current time the company are unable to offer sponsorship opportunities.
