Job Description
Are you looking for a dynamic case management role and an opportunity to develop skills in diverse areas such as risk management, whilst contributing to the management of restricted patients in Scotland?
An opportunity has arisen for a capable, committed individual to join the Restricted Patient Team as a Case Manager - a challenging, interesting, varied role in a supportive, friendly unit. We support Scottish Ministers in discharging their responsibilities in the oversight of restricted patients – mentally disordered offenders sent to hospital by the courts, or prisoners transferred to hospital.
This post sits within a busy and committed team. The Team Leader is supported by two Senior Casework Development Leads and the team consists of four Senior Casework Managers, seven Casework Managers (including this post) and five hub members. Each Case Manager is responsible for managing a caseload of restricted patients.
When considering this post, the nature of the work means that you will be required to consider sensitive, often graphic, background/offence details. Accessible support is available, but it is important to consider this when applying.
Responsibilities
- Manage a caseload on behalf of Scottish Ministers with the overall objective of preventing risk of serious harm to the public, taking account of the rights of the patient and others.
- Request reports, prepare productions and draft representations in advance of Mental Health Tribunal hearings.
- Review/action incoming reports received from clinical teams, thinking critically to identify key issues, escalating risks as appropriate.
- Liaise with managers, Principal Medical Officer (Forensic Psychiatry) and SGLD on individual cases, ensuring the referral recipient has all key information and proposals for next steps; providing direction to the team’s Administrative Hub Support when their action is required.
- Produce high quality, written submissions to the Minister making recommendations based on the accurate analysis of (often complex) multi-disciplinary team information and feedback.
- Manage critical incidents, i.e. absconding, in line with current guidance/timescales.
- Build effective relationships with internal/external stakeholders, including Police Scotland, MAPPA, clinical teams, Ministers and senior colleagues – attending meetings and case reviews virtually and in-person where required.
- Assess/process cross border transfer requests for restricted and non-restricted patients.
- Updating internal systems such as ERDM, Database and case filing/information systems and processes to ensure that accurate records are maintained, priorities are identified and managed.
- Contribute to the continued improvement of processes and procedures within the Team.
- Provide out-of-hours cover as part of a rota. Currently, this involves being on-call evenings/weekends approximately one week in every 12 weeks, for which you can claim on-call allowance and overtime payments. (Training will be given and there are clear instructions on what to do in different situations, with telephone support available).
Success Profile
Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on.Experience:
Experience in an operational delivery setting including strong communication and prioritisation skills, working collaboratively with internal and external stakeholders.Behaviours:
- Communicating and Influencing (Level 2)
- Working Together (Level 2)
- Delivering at Pace (Level 2)
- Making Effective Decisions (Level 2)
You can find out more about Success Profiles Behaviours, here: Behaviour levels - Success profiles: candidate guide - gov.scot
How to apply
Assessments are scheduled for w/c 1 September however this may be subject to change. About Us
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for, please contact us.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.
Further information
Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
