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Car Park Controller

Tudor Rose Gatwick Parking
£13 - £13 an hour
Reigate and Banstead, England
3 weeks ago

Controller

£13.50 per hour, minimum 58 hours a week

Hookwood, Gatwick

Do you have experience as a controller for a parking, taxi, or meet-and-greet provider? Have you got previous experience managing a team of drivers or individuals? Do you have exceptional organisational and communication skills? If so, please read on.

We are currently recruiting for a full-time controller to join our award-winning meet-and-greet car parking operation at Gatwick Airport, offering valet parking services to those travelling to and from Gatwick.

About Us

Tudor Rose Gatwick Parking has been established in the meet-and-greet valet parking industry for 33 years, and is an integral member of the meet and greet community based at Gatwick. As part of the Independent Airport Parking Association (IAPA) and as an approved operator, we value our reputation, customer service and our ability to kickstart our clients’ holidays with a stress-free parking service.

About the role

Reporting to the company management team, our Controller will be responsible for managing all client arrivals and returns during their shift, liaising directly with clients over the phone, and organising and managing drivers to ensure the swift collection and return of clients’ vehicles.

Time-keeping is immensely important, as is the ability to provide a welcoming and reassuring level of customer service. The Controller will have to work under pressure, and be able to manage a large number of incoming calls during busy times. The Controller will be required to understand all company processes, including unexpected early returns, supplementary fees for late arrivals or returns, and any additional services Tudor Rose provides.

In full, the Controller will be responsible for:

About you

The ideal candidate will have strong verbal communication skills when dealing with clients and colleagues. You will also be good at building relationships with your fellow colleagues. Many of our drivers have worked for the company for a number of years, and it’s important they are treated with respect, despite being their team leader during your shift. Other requirements include:

What's on offer?

If this sounds like the opportunity for you, then please submit your current CV and a covering letter detailing previous work experience and explaining how you believe you are a perfect fit for this role. We look forward to hearing from you!

Work Location: On-site, in-person

Job Types: Permanent, Zero hours contract

Pay: £13.00-£13.50 per hour

Expected hours: No less than 58 per week

Benefits:

Schedule:

Work Location: In person

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