EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.
We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit www.exlservice.com.
Role Title: Business Growth Manager (Banking)
BU/Segment: Banking Analytics
Location: London, United Kingdom, Hybrid
Reporting: Senior Leadership
We are looking for a Business Growth Manager to drive revenue growth and strengthen EXL’s presence in the Banking sector. This mid-level, sales-focused role is ideal for someone who thrives in account management, client engagement, and business development.
You’ll be responsible for managing and expanding existing client accounts while also identifying and securing new opportunities. Leveraging EXL’s expertise in Business Process Outsourcing, Process Automation and transformation, you’ll work closely with key stakeholders to drive value and business impact.
In return, you’ll benefit from a competitive base salary, an attractive commission structure, and strong career growth opportunities within a global leader. If you are commercially driven and passionate about sales and banking, this is your chance to make a real impact!
What the role entails:
- Grow and manage existing client accounts, ensuring high client satisfaction and engagement.
- Identify and develop new banking clients to expand EXL’s footprint in the UK market.
- Drive business growth and revenue expansion through consultative selling and strategic client engagement.
- Work closely with internal teams to align EXL’s data, analytics, AI, and digital transformation solutions with client needs.
- Own and manage the end-to-end sales cycle, from identifying opportunities to closing deals and ensuring a smooth transition to delivery teams.
- Build and maintain strong relationships with key banking stakeholders (CDOs, CROs, COOs, CTOs, CIOs, Customer Service Directors).
- Stay informed about industry trends, market conditions, and competitor offerings to position EXL effectively.
Experience and background required:
- Proven experience in business development, sales, or account management within Banking or Financial Services.
- Track record of growing existing accounts and securing new business opportunities.
- Strong commercial acumen, with the ability to identify client needs and match them with EXL’s solutions.
- Experience engaging with senior stakeholders within banking and financial institutions.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work cross-functionally within a fast-paced, growth-oriented environment.
- 10+ years of experience in sales, business growth, or account management.
As part of a leading global analytics and digital solutions company, you can look forward to:
- A competitive salary with a generous sales reward plan, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees can enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
- EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
- At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.
