Job Advert
Nottingham Playhouse is seeking two friendly and motivated Box Office & Welcome Assistants to join our team delivering an outstanding customer experience.
We want our theatre to be a space where everyone feels they belong and our shows, productions and participation and Amplify programmes reach widely into our city and community.
As one of the first points of contact for our visitors and customers, you’ll provide a warm welcome, sell tickets and memberships, support donations and provide accurate information about Nottingham Playhouse and our activities.
You’ll work as part of a rota-based team handling in person, phone and email enquiries and sales via our Spektrix box office system. You’ll also support the administration of group and school bookings and access requirements and ensure every customer has a positive experience with Nottingham Playhouse.
If you are a confident and approachable team player with excellent customer service and IT skills, we would love to hear from you.
This is a part-time, permanent role primarily working shifts Monday to Saturday, with occasional Sundays as required. There are two posts available, working either 18 or 15 hours per week on average, typically over 3 days.
Why Join Us?
Awarded Theatre of the Year 2025 in The Stage awards, Nottingham Playhouse is one of the country’s leading producing theatres. We are renowned for creating ambitious and diverse productions, many of which tour across the UK and transfer to the West End and Broadway.
We want our theatre to be a space where everyone feels they belong, and we use our stage to tell diverse stories that reflect our city. Our wide-reaching participation programmes create life-changing experiences for our community and we also support the next generation of theatre-makers in the East Midlands through our extensive Amplify programme. We are also a registered charity and of the funds we raise help to ensure we’re reaching as many people as possible to give them new opportunities and create lasting memories.
Benefits of working at Nottingham Playhouse include:
- Cycle to Work scheme
- Discounted travel and parking
- Discounts on our bars offer
- Enhanced holiday entitlement and company sick pay, plus an extra day off on your birthday
- Free and/or discounted tickets plus free Playhouse Pass membership
- Relaxed working environment and staff social events
- Training & professional development opportunities
- And more.
Apply Now
For more information about the role and working at Nottingham Playhouse, please download the Job Pack opposite.
Nottingham Playhouse is committed to a policy of diversity and inclusion, creating a workforce representative of the diverse communities we work with. Our workforce is currently under representative of certain communities and we are taking positive action for equal opportunities through the recruitment process.
We would like to help you to fully participate in the application process. If you would like this pack in an alternative format, support in completing your application, or you would like an alternative way to apply, please contact us at [email protected] to discuss a suitable format, or ring our Stage Door on 0115 947 4361. Please leave a message with your full name, contact information, your address (if you need paperwork posting to you) and details of your request.
Closing date: Sunday 21 September 2025 (end of day)
Interviews: Week commencing 29 September 2025 (may be subject to change)
