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Job Title: Billing Specialist (permanent, full time)
Location: Milton Keynes (hybrid)
About the role:
We are growing our Finance Team and have a fantastic opportunity for a Billing Specialist to join us on a permanent basis. This is a dynamic role where you’ll support the billing activities and inquiries for our UK offices.
The ideal candidate will have worked within a fast-paced finance team with prior billing experience as you’ll be responsible for producing accurate and timely customer billing. You’ll also have exceptional customer service skills as you’ll be handling invoice queries and credit notes to ensure that revenue and debtors are accurately recorded.
Responsibilities:
- Working closely with other areas of the business to ensure that billing requirements are accurately and promptly communicated.
- Logging and distributing queries to the correct area of BSI and following up as necessary to enable a speedy resolution to clients’ queries.
- Issuing pro rata and yearly AMF invoices and supporting incoming queries.
- Dealing with day-to-day correspondence from clients, ensuring prompt responses.
- To work as part of the billing team to ensure that all documents are raised promptly and accurately, and in accordance with the internal SLA’s.
To be successful in this role, you must have:
- Previous experience within a Billing or similar role.
- Experience with manual billing processes.
- Proven ability to deliver a high standard of customer service in a high-volume operating business.
- Good numerical skills and experience of using Excel with the confidence to make tables and understand them.
- Excellent attention to detail.
- An aptitude to understand and assist with accounting entries.
- Ability to respond to queries politely and promptly, dealing effectively with challenging situations.
- Proactive and organised mindset in ensuring that billing is accurate to minimise queries or errors.
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development as well as 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, parental leave, adoption leave, compassionate leave, paid bereavement leave, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
*Please note: BSI are unable to provide visa sponsorship for this vacancy
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Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
