Amazon / Online Assistant Merchandiser
You will take full ownership of our product listings, website experience, and marketplace listings. This role is critical in ensuring our online platforms including Amazon are optimised for traffic, engagement, and conversion. If you’re passionate about eCommerce, data-driven decision-making, and delivering an exceptional shopping experience, this is the opportunity for you!
Responsibilities
Product listing management
- Curate and optimise product listings, including titles, descriptions, and imagery, to maximise visibility, conversion rates, and sales performance.
- Conduct thorough keyword research to enhance SEO and increase rankings and traffic.
- Carry out competitor analysis to identify gaps and implement improvements in product presentation.
- Oversee the launch of new products across our websites and marketplaces.
- Track and report on changes to key KPIs
- Monitor market trends, identifying opportunities to optimise listings, boost traffic, and improve conversion rates.
Campaign Management:
- Collaborate with the marketing to create compelling assets, including banners, product imagery and promotional graphics.
- Coordinate cross-platform promotions, ensuring consistent messaging and execution across all digital touchpoints.
- Run promotional offers and sale events, managing setup, testing and deployment.
- Test and refine campaign elements, such as layouts, call-to-actions and pricing displays to maximise engagement and sales.
- Use analytics tools to report on campaign performance, identifying successes and areas for improvement.
- Strong knowledge of campaign optimisation
Stock Management and reporting:
- Work alongside Head of Merchandising to ensure stock levels are in line with sales expectations
- Analysing sales, stock and margin performance
- Ensure any promotions are subsequently analysed to understand impact on sales and profit
User experience improvements:
- Lead initiatives to enhance website functionality (such as pre-order, product upsells, bundles), ensuring alignment with business objectives.
- Implement and manage tools and applications to improve the customer journey ensuring a seamless, user-friendly shopping experience.
- Utilise analytics platforms such as Google Analytics and Crazy Egg to monitor performance, identify trends, and drive data-led improvements
New marketplace launch support:
- Create detailed briefs for product listings for new marketplaces, including product descriptions and image requirements.
- Set up and configure product listings for all new marketplaces.
- Conduct thorough research into new marketplaces, understanding competitor strategies and best practices.
- Create and maintain launch timelines and checklists, ensuring a smooth rollout for new product listings.
Our ideal candidate would be someone who...
· A minimum of 3 years of experience in a similar role
· Experience in SEO, analytics tools and A/B testing methodologies
· Strong understanding of user behaviour and customer journey optimisation
· Excellent communication and collaboration skills.
· A proactive, results-driven mindset with a passion for staying ahead of industry trends.
Job Type: Full-time
Pay: Up to £40,000.00 per year
Additional pay:
- Yearly bonus
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
