Job Role: Animal Care & Team Activity Member. Part- time position.
Your Introduction to Farmer Palmer’s Team and History
In 1998, Farmer Palmer’s was born. From the beginning, we have been driven by a passion for creating a family-friendly environment where children can learn, play, and get close to the countryside animals.
Read all about our story of Farmer Palmer’s team Mission, culture, vision and values here: https://www.farmerpalmers.co.uk/wp-content/uploads/Farmer-Palmers-Team-Play-Book-24-FINAL-VERSION.pdf
Purpose of the role:
This is a very active role, where you will be assisting with animal husbandry and welfare. You will also be responsible for customer interactions and public safety.
We are seeking a self-motivated person with a keen eye for detail that possess impeccable working standards, both practically with animals and the general public.
Tractor driving experience advantageous.
Personal Specification
- Be polite, helpful, presentable, and confident in talking to the general public with a can-do attitude.
- Be responsible and punctual.
- Ability to work as a team and alone, working on your own initiative.
- Have practical judgement & the ability to see the next job that needs doing.
- Good time management.
Essential Skills:
- Customer service experience. You must be confident in talking to both our younger and adult visitors with a bubbly & cheery disposition.
- Teamwork is essential.
- Good communication skills.
- Previous experience working in a fast paced environment.
. You will require a good level of physical fitness as you will spend much of the day on your feet & there is manual handling involved.
Qualifications:
- Current practical animal care experience and a minimum of Animal Care Qualification, Animal Care – Level 2 Diploma
- GCSE Maths and English
Desirable Experience:
. Full clean driving licence for a minimum of 3-4 years (for insurance requirements)
- Tractor Driving experience.
- Hands on, practical knowledge & experience with a variety of different animals.
Duties & Responsibilities:
Customer Service Skills
- Exciting opportunity to deliver a magical customer experience, in line with our mission statement, vision and company goals.
. Giving real hands-on experiences to brand new, and loyal customers alike. Helping to educate children and visitors who are making lifetime family memories.
- Work from and completing daily checklists for animal welfare and husbandry.
. Punctual timekeeping in line with our daily timetable events for the public.
- To be responsible to undertake training to conduct our tractor trailer ride for customers. (Over 21 years old for insurance requirements)
- Opportunity to assist with our annual entertainments schedule to include dressing up including Christmas, Halloween and Easter.
Animal Care
- You will need to be confident to deliver practical animal care, high standards of welfare and husbandry with both small and larger animals, including hoof stock, across a wide range of species.
- Duties will include essential and routine daily husbandry/mucking out/feeding duties and assisting with hoof trimming and worming routines where necessary.
- Maintaining functional operations of the animal department.
- Delivering interactive demonstrations for a variety of livestock including customer-focused guinea pig handling sessions, goat feeding, cow milking demonstration, pony patting & trotter time with pigs.
Health & Safety
Supporting the Supervisor in maintaining exceptional levels of Health and Safety including cleanliness, maintenance, and management of systems, in keeping with legislation and the NFAN code of practice.
Hours of work: Approximately 6 - 9 hours per day, depending on our opening hours and season, approximately 1-2 days per week. There is an 8am start time and it will include a weekend day every week. Additional hours during school holidays and staff holiday cover available.
