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Administrator - Private Mental Health Service

Priory
City of London, England
Full time
1 day ago

Administrator - Private Mental Health Service

Harley Street Wellbeing Centre is looking to recruit an Administrator to join the team. This is a full-time role working 37.5 hours per week.

There are 3 shift patterns 07:45 - 15:45, 10:00 - 16:00 and 12:00 - 20:00. This will be discussed at the interview.

Located right in the heart of London’s prestigious medical district, Priory Wellbeing Centre Harley Street is one of the UK’s leading mental health clinics.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

Part of the role you will:
  • Provide efficient admin and secretarial support, including document production, telephone enquiries, diary management, visitor reception, and other tasks as needed. Work closely with the Wellbeing Centre Manager.
  • Handle internal and external enquiries, prioritising and escalating issues appropriately to maintain high service levels.
  • Ensure all information and
  • comply with policies, regulations, and financial requirements; maintain accurate audit trails.
  • Update and maintain accuracy in central and local databases.
You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

One year’s work experience within an administrative, customer service, clinical, educational or other appropriate background.

For more information about the role, you can email [email protected]

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
  • 25 days annual leave plus bank holidays
  • Birthday Holiday - your birthday as an extra days annual leave
  • Enhanced maternity pay
  • Contributory pension scheme
  • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
  • Access to development opportunities
  • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
  • Leadership & management development
  • Long service award
  • Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
About Priory
Priory is the leading independent provider of mental health and adult social care in the UK. We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. We treat more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children’s mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.

With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.
Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.

Priory is committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, read more here.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

We kindly request that recruitment agencies do not contact us regarding this vacancy. Should we require assistance, we will reach out directly to our 'PSL'


Application Deadline

August 31, 2025

Department

Site Support Roles

Employment Type

Permanent - Full Time

Location

Priory Wellbeing Centre - Harley Street

Address

41 Harley Street, Marylebone, London, W1G 8QH

Workplace type

Onsite

Compensation

£26,075 / year

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