Administrator - Lime House

We are currently recruiting for: Administrative Assistant

Hours of work: 18.5

Location of role: Cheshire & Lancashire – Lime House

The Role:

An Administrative Assistant in a residential care home plays a key role in supporting the smooth operation of the facility by managing a wide range of administrative and clerical tasks. This includes handling reception duties, answering calls, welcoming visitors, and responding to inquiries from families and external professionals. The role involves maintaining accurate and confidential resident records, assisting with staff scheduling, and helping to ensure the home meets regulatory requirements through organised documentation and compliance support. The administrative assistant also coordinates communication between care staff, healthcare providers, and families, while managing office supplies and general administrative duties such as filing, data entry, and minute-taking. In addition, the role includes acting as a personal assistant to the Service Lead, supporting diary management, preparing reports, organizing meetings, and handling confidential correspondence. This position requires strong organisational and communication skills, a compassionate and respectful approach to working with residents and their families, and a solid understanding of confidentiality and data protection.

The Successful Applicant:

The Successful Applicant would be highly organised, detail-oriented, and able to manage multiple tasks efficiently in a fast-paced care environment. The Successful Applicant would have excellent communication and interpersonal skills, enabling them to interact sensitively with residents, families, healthcare professionals, and staff. Prior experience in an administrative role—ideally within a healthcare, care home, or similar regulated setting—would be advantageous, alongside a solid understanding of confidentiality, safeguarding, and data protection requirements (e.g., GDPR).

The successful applicant would be proficient in using office software such as Microsoft Word, Excel, Outlook, and care management systems, and be comfortable managing documentation, scheduling, and correspondence independently. As a key support to the Service Lead, they would demonstrate discretion, reliability, and the ability to handle confidential information with integrity. Compassion, patience, and a calm, professional manner would be essential, as would the ability to adapt to the changing needs of a care environment.

The ideal candidate would also bring initiative, a problem-solving mindset, and a willingness to be a team player, supporting both administrative functions and the broader mission of providing quality care to residents.

What we offer:

Salary: £24,307.37 per annum, pro rata (£12,153.68)
Group Personal Pension Scheme
Life Assurance Scheme
30 days paid annual leave (including bank holidays)
Enhanced maternity, paternity, adoption and shared parental leave
Occupational Sickness Scheme
Access to offers and discounts
Recommend a friend scheme
Values Awards
A comprehensive induction programme with ongoing training and development
Regular supervisions and annual appraisal scheme
Career Progression opportunities
Enhanced DBS check which is fully paid for by Nugent and maintained on the DBS update service

How to apply

The above position is subject to an enhanced DBS check
Nugent actively promotes the safeguarding of vulnerable adults, young people and children
Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We are committed to encouraging equality and diversity amongst our workforce and welcome and encourage applications from everyone, including groups currently underrepresented in our workforce. The aim is for our workforce to be truly representative of all sections of society and our people to feel respected and able to give their best in their working life.