Job description
Southern Hampshire Primary Care Alliance is a GP Federation that operates NHS contracts and services across Southern Hampshire. We are proud to provide sustainable, high quality, patient-focused primary care services for our local communities. We are constantly developing new services and ways to support local NHS system pressures. We offer NHS Pensions and our pay structure is based on (but not restricted to) NHS Agenda for Change.
Southern Hampshire Primary Care Alliance supports flexible working and consider requests taking into account needs of the service where appropriate
Job Title: Administrator
Hours:
Saturday- Early 08:00-13:30
Key Responsibilities:
- Set up the hub at the start of each shift, ensuring all necessary equipment and supplies are ready for clinical use.
- Support clinical staff with essential equipment, including emergency medical supplies, and help with outcome data collection.
- Provide reception services, including booking appointments, handling patient queries, and ensuring accurate patient records.
- Monitor patient safety, including escalating urgent matters to clinical staff when necessary, and ensure compliance with patient confidentiality protocols.
Skills & Qualifications:
Essential:
- Experience in primary care setting, customer service or administration.
- Strong organisational skills and attention to detail.
- Proficiency in using IT systems, including clinical systems such as EMIS or SystemOne
Desirable:
- Familiarity with NHS policies, patient care processes, and emergency protocols.
- Experience handling patient inquiries and supporting clinical staff in a fast-paced environment.
Personal Attributes:
- Compassionate, approachable, and adaptable to patient needs.
- Ability to stay calm under pressure and demonstrate excellent problem-solving skills.
If you have any questions about the role/hours please contact Administration Manager Alison Walsh email [email protected]
Job Types: Part-time, Permanent
Pay: £12.72 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Job Type: Part-time
Pay: £12.76 per hour
Expected hours: 5.5 per week
Benefits:
- Free parking
- On-site parking
Work Location: In person
Application deadline: 17/06/2025
Reference ID: SHPCA - JUNE 2025
