Job Title: Administrator
Location: Britton House, High Street, Gillingham, Kent, ME7 1AL
Hours: 25.5 hours per week – Monday, Wednesday & Friday 8.30am – 5.30pm
Trust Location: Kent & Medway NHS & Social Care Partnership Trust
Role type: Temporary for 3 months with possibility of extension
What you’ll be responsible for:
· Liaise with internal and external stakeholders on behalf of line manager, colleague or team
member including GP’s for missing information
· Answer calls and enquiries from service users or carers, prioritising urgency and referring to
most appropriate person
· Support reception cover - meet and greet, welcoming visitors and service users in
courteous/prompt manner + check contact details up to date
· Ensure KMPT standards are adhered to in terms of all communications and timescales when
· answering the phone, the message to the caller and promptly redirecting where appropriate
· Keep duty white board up to date
· Responds to urgent requests eg from GPs for letters following a consultation
· May devise and distribute Trust leaflets and information eg on Mental Health Act to service
· users which explain their rights or highlight services available.
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.
You’ll learn the following whilst working at the trust:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
· Administration experience
· Strong attention to detail
· NHS experience (desirable)
· Reception experience
· Competent with Microsoft office programmes
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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Job Types: Part-time, Temporary
Contract length: 3 months
Pay: £12.31 per hour
Expected hours: 25.5 per week
Work Location: In person
