We are recruiting for a skilled and proactive Administrator to join our fast-paced office environment. This is a full-time, permanent, office-based position, created as part of our continued growth and ongoing business expansion.
As a company with a strong international presence, this role offers the opportunity to contribute to a business that is both innovative and award-winning. The successful candidate will provide vital administrative support to our Sales, Service, and Marketing departments, helping to maintain the high standards our customers expect.
Key responsibilities include processing customer orders, raising supplier purchase orders, and managing telephone and email inquiries in a professional and efficient manner. Flexibility and a collaborative mindset are essential, as you will be expected to support various functions and adapt to changing priorities in a busy and evolving environment.
This is an excellent opportunity to join a growing team within a company that values quality, accountability, and continuous improvement.
Responsibilities
Administrative Duties:
- Process customer orders and complete associated documentation
- Raise and manage supplier purchase orders
- Liaise with suppliers to track and expedite orders
- Prepare shipping documentation for international shipments
- Coordinate with couriers and freight forwarders
- Reconcile open customer orders on a monthly basis
- Handle incoming calls and direct inquiries appropriately
- Manage and respond to email inquiries
- Support event coordination – booking venues, catering and sending out invitations
- Hospitality – booking lunches and preparing meeting rooms with refreshments
- Order and manage stationery, office supplies, and housekeeping items
- Managing various email inboxes and outlook calendars
- Handling incoming post and distribution
- Full travel booking, both UK and overseas
Accounting Duties:
- Using the accounts software Dynamics NAV: Order Acknowledgements, Purchase Orders, Delivery Notes
- Checking expenses
- Generating pro-forma invoices
- Supplier invoice matching
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
Essential
- Experience of working in an administrative role in a fast paced office environment
- Experience of maintaining accurate electronic records
- Excellent communication skills, both written and verbal
- Ability to work independently and in a team, with a proactive and positive attitude
- Strong organizational skills with attention to detail, accuracy and ability to multitask
- Ability to manage time and deadlines to oversee long term customer projects
- Flexibility to adapt to changing priorities and deadlines
- Ability to prioritise own workload
- Wide knowledge of Microsoft Office Package
Desirable
- Experience using the accounts software Dynamics NAV
- Experience of exporting internationally and dealing with import and export paperwork
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