Cornwall Adult Education are seeking to appoint an organised, adaptable and enthusiastic individual to provide general administrative support duties within the Helston Adult Education Hub.
You will contribute to the provision of a comprehensive administrative service supporting the busy day-to-day operation of the Adult Education Centre and associated Skills for Life Centres. Acting as a professional point of contact for all customer enquiries by telephone, electronically or face to face, you will process enrolments and payments for courses and deal with completion paperwork and provide general support to tutors and learners. Experience of using a management information system is desirable.
You will require a good level of experience and be a team player. You will be able to manage and prioritise workloads in a pressurised environment and process a significant volume of work with speed and a high degree of accuracy. You will have a good knowledge of office packages including Outlook, Word and spreadsheets, and be willing to undertake further training as required.
An NVQ Level 2 in Business Admin, Customer Care or IAG or 2 years’ experience in an admin/customer service role is desirable.
Cornwall Adult Education is a community-based organisation maintained, although not funded, by Cornwall Council.
This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.
This position will be subject to an enhanced record disclosure check.
Please read the role profile for the full details of this role attached below in this advert
What you’ll get in return:
Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
· a competitive salary.
· a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
· a generous annual leave entitlement with the potential to purchase additional leave.
· A national award-winning employee health and wellbeing programme
· Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Please note, we are unable to offer sponsorship for this role
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Clare Blunt [email protected]
Application Process
Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.
Please note that applications cannot be edited after they have been submitted, please contact [email protected] if you have any queries or require assistance with your application.
