About Us
Henbrandt is an established importer and supplier to the wholesale and retail trade with offices in Ipswich and Cardiff. We offer an ever-growing range of pocket money toys, novelties, party decorations, and fancy-dress outfits and accessories. As well as our commitment to developing our product ranges, we are always looking for new ways to innovate within our field.
Job description
We are seeking an Accounts & Credit Administrator to join our Ipswich team on a 6-month fixed term contract. The new team member will be responsible for managing, monitoring, and reconciling customer and supplier accounts. The ideal candidate will have a background in accounting and will be confident with investigating and reconciling accounts as well as inventories.
We are looking for critical thinking, strong problem-solving skills, and meticulous attention to detail. The successful candidate will have a good standard of written English and the ability to communicate effectively with both stakeholders within the company, our extensive network of customers, and any of our suppliers. You will liaise regularly with the Sales and Management teams to make decisions regarding both our customers and our suppliers.
We will offer full training in all our company processes, but an understanding of and familiarity with basic accounting is essential. The successful candidate will also need to be computer literate and comfortable with navigating / troubleshooting a variety of software.
We manage a large volume of financial transactions across UK and EU operations. You will be responsible for daily and monthly reconciling, handling credit control, and ensuring the accuracy of customer and supplier accounts. You’ll post and validate invoices, investigate discrepancies, and support import/export activities. In addition to this, you will assist with landed cost reviews, stock checks, and CFSP compliance. This job will involve corresponding with both customers and suppliers.
You may also be asked to provide administrative support to our supply chain and sales teams.
The role is based in Ipswich and is office-based, with a car park available for those who drive, and a bus stop outside of the building for those that do not. The role is full-time, 9.00-17.00 Monday to Friday, with an hour for lunch included.
There is no mandatory overtime and no weekend work. Henbrandt is a strong company which has been trading for over 50 years and has a proven track record as a reliable employer.
Responsibilities will include:
- Performing daily and monthly reconciliations of the cash book, including processing and allocating partial/full refunds.
- Reconciling e-Commerce receipts and investigating trouble or card payments through the virtual terminal.
- Managing credit control tasks such as issuing statements, chasing payments, reviewing credit terms, and placing accounts on stop.
- Completing and reviewing credit application forms, trade references, and conducting annual credit account reviews using tools like Credit Safe.
- Maintaining accurate customer account records, including EORI and VAT validation, and handling queries by email using Help Scout and by phone.
- Posting, sending, and filing invoices for both UK and EU customers.
- Reconciling, posting, and filing purchase invoices for the UK and EU entities.
- Running and submitting daily CFSP removal reports to the shipping agent, filing reports, and conducting reconciliations and spot checks.
- Filing import/export documents and updating consignments with accurate landed cost data.
- Assisting with the preparation of annual audits.
- Supporting Amazon-related tasks, including deferment payments, stock checks, and VAT/invoice reconciliation.
- Investigating discrepancies in warehouse stock and reporting on findings.
- Supporting other departments including sales and supply chain as required.
Essential criteria:
- Accounting or bookkeeping certification is not mandatory; however, it would be preferred. Experience in finance, accounting, or credit control, with strong reconciliation and invoice management skills is essential.
- Proficient in managing customer accounts, credit limits, and payment collections, including interaction with external stakeholders.
- Excellent analytical and problem-solving skills, with a focus on identifying and resolving stock and payment discrepancies.
- The candidate must be able to work effectively as part of a team and show they are comfortable following processes.
The ideal candidate will:
- Have a strong work ethic and be able to work under their own initiative.
- Demonstrate keen attention to detail, critical thinking, and problem solving.
- Understand the principles of accounting and how to apply them successfully.
- Have a working familiarity with accounting software and the Microsoft Office suite, especially Excel.
- Be flexible when tasked to assist with overall business needs.
- Have a good standard of written and spoken English with clear communication skills, as well as a high level of numerical proficiency.
Application question(s):
- Have you ever worked in an accounts or finance department?
- Have you ever managed credit accounts?
- What is your comfortability with math?
- What level of familiarity do you have with computers?
The successful employee can start immediately.
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Pay: £24,800.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- Free parking
- On-site parking
- Transport links
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Ipswich IP3 9SW: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (required)
Experience:
- Accounting: 2 years (preferred)
Location:
- Ipswich IP3 9SW (required)
Work Location: In person
Application deadline: 16/06/2025
Expected start date: 30/06/2025
