Academic Coordinator
- Contract Type: Part-Time (0.8), Ongoing
- Salary: 22,400 GBP.
- Benefits: Enjoy flexible work arrangements, pension contribution, support for professional development and growth.
- Location: London, England
- Reports to:Academic Programmes Manager, England and Wales
Position Overview
Are you a life-long learner, curious about the world around you?
Are you ready to bring your unique skills to a mission-driven organization?
Do you enjoy being a part of a student’s journey of personal, academic and intercultural growth?
If so, we would love to welcome you to our global community!
The Academic Coordinator supports all IFSA programmes delivered from the London Centre. This position provides valuable academic support for IFSA’s proprietary programme students, ensuring the highest degree of quality and student learning. The Academic Coordinator works closely with the local Academic team, Operations Manager, Student Experience team, and the Director. The Academic Coordinator supports several key areas of IFSA’s programmes in London: day-to-day operation of the IFSA London Centre; Student Academic Experience Journey; IFSA Faculty; and Student Learning and Assessment.
The Academic Coordinator monitors student progression and attendance, handles academic administration, and serves as the first port of call in the IFSA Centre for queries from proprietary programme students. The Academic Coordinator is based in the IFSA London Centre Monday-Thursday and works from the Reception Desk. They are the first person any visitor to the Centre will meet and are responsible for ensuring a positive first impression.
Normal working hours for this role are Monday-Thursday 8am-4pm (with 1-hour lunch break).
IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.
Learn more about IFSA at https://www.ifsa-butler.org/
In this position, your responsibilities would include:
Student Academic Experience Journey
- Coordination with Student Engagement team on duties related to pre-arrival tasks for proprietary programme students such as academic orientations, important dates, class offerings, syllabi links, module registrations, etc.
- Working with the Academic Programmes Manager, ensure IFSA’s academic policies and practices are continually implemented and maintained
- Serve as a contact for proprietary programme student inquiries concerning academics
- Maintain and update the student community Canvas site
- Execute course registration process on site with students to ensure clear communication of expectations and reduction in stress/ambiguity
- Support academic cases for students in Salesforce
- Support IFSA faculty with IT logistics, Canvas use, and booking co-curricular activities
- Monitor attendance on proprietary programmes
- Support Academic Programmes Manager and Director with accreditation inspections and administration
- Liaise between IFSA faculty and students where needed, escalating issues to the Academic Programmes Manager as necessary
- Assist with arrangements for implementation of academic accommodations where required
- Alongside the Academic Programmes Manager and Director, review survey responses from student feedback evaluations for proprietary programmes to ensure highest quality of academic experience
- Liaising with Student Experience Team to provide joined up approach to student support on the proprietary programmes
Support for IFSA Centre Operations
- Conduct daily building walkthroughs to ensure safety and readiness of teaching and common spaces; report issues to the Operations Manager
- Greet visitors to the Centre and ensure visitor protocols are followed
- Manage room bookings and class timetabling within the Centre
- Maintain inventory and stock levels of stationery, IT equipment, kitchen supplies, etc.
Requirements
- Bachelor’s degree required
- Strong time management and planning skills, with the ability to work independently to
- execute time-sensitive tasks and duties successfully
- Strong attention to detail in creating internal and external documents and in managing
- programme and administrative data
- Strong digital competencies, including the ability to engage with multiple systems and
- our database platform, Salesforce.
- Knowledge of Microsoft Office systems including PowerPoint, Word, Excel, Outlook required
- Proven ability to work well in a team
- Ability to engage with and support students with diverse lived experiences including
- students of color, students with mental and physical disabilities, first-generation college
- students, and LGBTQIA+ students
- An ability to respond calmly and professionally to emergency situations
- Experience with Learning Management Systems such as Canvas strongly desired
- Familiarity with US academic system desired
- 2 years of work experience preferred
- The legal right to work in the UK required
We know there are great candidates who won’t check all of these boxes, and we also know you might bring important perspectives, experiences and skills that we haven’t considered. If this describes you, please don’t hesitate to apply and tell us about yourself.
Physical and Work Environment
- Working on a computer, making phone/video calls.
- Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold
- Occasional physical activities such as arranging chairs/tables in classroom settings
To Apply
To apply, please submit your cover letter and CV for this position via IFSA’s career page: https://www.ifsa-butler.org/connect-with-us/ifsa-job-openings/
In your cover letter, offer a compelling “Why” statement as to your suitability to the role using the job responsibilities and organizational commitments as a framework.
Review of applications will begin immediately, and the position will remain open until filled.
IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities.
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