WATCHES & PRECIOUS JEWELLERY MARKETING ASSISTANT
Location: CHANEL Head office, London / Boutique
Reports to: W&PJ Marketing Product Manager
Contract: Fixed Term Contract - September - December 2025
Your role @CHANEL:
As part of the Watch & Fine Jewellery Division within the most creative and inspiring Maison, you will be working in collaboration with both the wider W&FJ team and the retail teams.
You will support the Marketing Product Manager in daily marketing activities and be responsible for key pillars of its implementation across a diverse array of areas: from product, training, reporting, analytics to retail support.
What impact you can create at Chanel:
Product Marketing:
- Support the Marketing Product Manager in building 360° product launch plans, coordinating across departments to ensure smooth execution across the UK region to maximise boutiques performances.
- Assist with product-related data analysis and reporting, including BI extracts, launch performance, top sellers, and tailored retail insights to provide a tangible vision on business performances.
- Support adaptation of global launch materials such as pricing lists and product sheets for local adaptation to inform boutiques on our brand positioning.
- Help maintain and update the W&FJ Marketing Calendar, ensuring all initiatives are clearly tracked and aligned with business timelines as a single source of information for the Marketing team.
- Propose relevant activations throughout the year to drive sales and support key launches with agility.
- Coordinate with Media and Press teams to ensure alignment on product-related communications and campaigns for the division strategy relevancy.
- Assist with the creation of product experience through the end-to-end planning of product launch events across retail, wholesale and internal, including venue research, logistics, on-site coordination, and post-event reporting.
- Conduct competitor research and report on competitor product events to inspire local activation strategies.
Training:
- Enhance the retail teams’ selling skills by collaborating with the Marketing Product Manager and Training team to develop and implement the training plan in line with business priorities.
- Reinforce core product knowledge by creating morning briefs and training modules for W&FJ and Fashion boutiques to support product launches.
- Lead the planning of the digital learning strategy with the Digital Training Collaborator, ensuring relevance to W&FJ priorities and our learning culture.
Digital Marketing:
- Support e-Retail and e-Wholesale platform management, including product uploads, campaign updates, and digital branding to ensure consistency across channels (CHANEL.com, Click & Collect…).
- Celebrate internal successes by writing internal articles to highlight key W&FJ moments and support internal engagement.
- Assist with digital initiatives for key partners such as Harrods and Selfridges to ensure consistency across product orchestrations.
- Inspire and suggest new digital ideas to enhance CHANEL’s online presence.
Operational Support:
- Support budget management through invoice coding and monthly follow-ups with the Marketing team and liaise with Finance to set up new supplier accounts as needed.
- Responsible for all translation checking across Marketing touchpoints to protect CHANEL UK brand image.
- Support the Marketing team to maintain a 360º vision by organising monthly team meetings, prepare agendas, and support follow-ups.
What you will bring to the role:
- Ability to adapt, be agile and remain solution oriented whilst keeping the business pace.
- Solid experience in data analysis (product, clients, trends) and PowerPoint skills.
- Experience in digital marketing.
- Have a strong proactive approach towards routine tasks and events coordination.
- Excellent computer and excel skills, accuracy, and attention to detail (pivot tables, VLOOK ups, etc).
- Proficient communication skills (written & verbal).
You are energised by:
- Working in a fast-paced environment and highly collaborative team
- Being accountable for essential marketing tasks
- Growing your knowledge by taking any opportunity to be curious, nurture and learn
- Fostering a can-do approach to all marketing tasks
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Contributing to the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What you will gain from this experience:
- Develop a strong Watches & Precious Jewellery product knowledge of the UK Region.
- Connect the strategic vision to day-to-day actions
- Strengthen multi-tasking capabilities
- The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.
Benefits at CHANEL
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Platforms: Multiple Platforms to support across Wellbeing
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
- Benefits are eligibility dependent and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.