At Swift House within Caterplus, we don’t just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart.
What you’ll be doing…
As a Waiting Person, you will provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience. You will work closely with kitchen and bar staff to deliver prompt, friendly, and efficient service.
- Greet and seat customers warmly and professionally
- Take food and drink orders accurately and relay them to the kitchen/bar team
- Serve food and beverages promptly, ensuring presentation standards are met
- Attend to customer needs and respond to enquiries or special requests
- Maintain cleanliness and organisation of the dining area and service stations
- Process payments and handle cash or card transactions when required
- Follow health, safety, and hygiene standards at all times
- Collaborate with team members to ensure smooth service flow
- Assist with setup and closing duties as needed
What can you bring?
- Previous experience in hospitality or customer service is an advantage
- Friendly and approachable manner with excellent communication skills
- Ability to work efficiently under pressure in a fast-paced environment
- Good attention to detail and organisational skills
- Team player with a positive attitude and willingness to learn
- Basic numeracy skills for handling payments
- Knowledge of food safety and hygiene best practices
- Flexibility to work varied shifts
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life’s important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!