Summary
The ideal candidate will thrive in dynamic, multi-entity environments, show proficiency in document control systems, and work proactively with associates across the business to ensure training readiness and document accuracy.
About the Role
#LI-Hybrid
Key Responsibilities:
- Ensure compliant and efficient execution of quality and compliance activities related to training and documentation systems.
- Support resolution of quality-related issues, including investigations, deviations, and CAPAs.
- Promote a “right-first-time” culture of quality compliance across the organization.
- Act as a recognized expert in training and document management, liaising with global teams and stakeholders.
- Coordinate training logistics, including onboarding, role updates, and course material preparation.
- Monitor training expiry dates and schedule refreshers to maintain compliance.
- Drive continuous improvement initiatives to streamline training processes.
- Manage the internal document system, ensuring documents are current, compliant, and properly archived.
- Prepare and support audits and inspections as a subject matter expert in training and documentation.
- Report and analyze KPIs related to training and document management, escalating risks and issues as needed.
Essential Requirements:
- Degree in a Science or data management subject or equivalent
- 2-3 years’ experience in a quality, document management, training coordination, or learning and development role.
- Knowledge of Pharmaceutical GxP requirements and/or business compliance processes.
- Previous experience administering or managing training for new starters, role changes, and operational teams.
- Exposure to continuous improvement initiatives within a compliance-driven environment is desirable.
- Professional fluency in English, with excellent verbal and written communication skills.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.