Job Description: Trainee Hearing Care Assistant
Location: Harrogate, North Yorkshire Company: The Hearing Suite
Are you a compassionate and driven individual looking for a rewarding career in healthcare? The Hearing Suite, a leading independent hearing clinic in Ilkley and Harrogate, is seeking a dedicated Trainee Hearing Care Assistant to join our growing team. This is an exciting opportunity to embark on a career in audiology, with comprehensive training and development provided to help you become a skilled and valued professional.
At The Hearing Suite, we are passionate about providing exceptional, client-centred hearing solutions. Our expert audiologists offer a wide range of services, from in-depth hearing tests and microsuction wax removal to fitting revolutionary hearing aid technology and managing tinnitus. We believe in taking the time to truly listen to our clients and provide personalised care that makes a significant positive impact on their lives.
The Role:
As a Trainee Hearing Care Assistant, you will play a vital supporting role in our clinics, assisting our Audiologists in delivering outstanding patient care. This entry-level position is ideal for someone eager to learn and develop their skills within a supportive and professional environment.
Key Responsibilities (with full training provided):
- Patient Support: Assist audiologists during patient appointments, ensuring a welcoming and comfortable experience.
- Administrative Duties: Maintain accurate patient records, manage appointment scheduling, handle enquiries, and assist with general clinic administration.
- Hearing Aid Care: Learn to perform basic hearing aid maintenance, troubleshooting, and repairs, and provide patients with clear instructions on their use and care.
- Clinical Assistance: Under supervision, you will be trained to assist with tasks such as:
- Ear examination (Otoscopy)
- Taking accurate ear impressions
- Performing screening audiometry
- Learning basic hearing aid fine-tuning and "first fit" procedures.
- Wax Removal Support: Assist with preparation for ear wax removal procedures (e.g., microsuction) under the guidance of a qualified professional.
- Stock Management: Assist with managing and ordering clinic stock and supplies.
- Client Education: Provide information and guidance to clients on ear health, hearing aid care, and available services.
- Clinic Preparation: Ensure treatment rooms and equipment are prepared and maintained to high standards.
- Continuous Learning: Actively participate in all provided training, demonstrating a commitment to expanding your knowledge and skills in audiology.
What We Are Looking For:
- A genuine passion for helping people and making a positive difference in their lives.
- Excellent communication and interpersonal skills, with a compassionate and empathetic approach.
- Strong organisational skills and attention to detail.
- A proactive and enthusiastic attitude, eager to learn and take on new challenges.
- Proficiency in basic computer skills (e.g., Microsoft Office).
- Ability to work effectively both independently and as part of a team.
- A professional and discreet manner, maintaining patient confidentiality at all times.
What We Offer:
- A comprehensive and structured training program to develop you into a competent Hearing Care Assistant. This will be provided by The Audiology Academy and will require travel for training.
- Opportunity to work alongside highly experienced and passionate Audiologists.
- A supportive, friendly, and collaborative work environment.
- The chance to gain valuable experience in a growing and impactful healthcare sector.
- Opportunities for career progression within The Hearing Suite for the right candidate.
Job Types: Full-time, Part-time
Pay: £22,880.00-£24,000.00 per year
Benefits:
- Company events
- Company pension
Application question(s):
- The role will be based at both our Ilkley and Harrogate practices.
Work Location: In person