JOB TITLE: Core and Cluster Team Lead
LOCATION: Inverness
JOB TYPE: Full-Time, Permanent
SALARY: Starting at £27,124 per annum
Centred is a progressive charitable company based in the Highlands that supports people through mental ill health toward mental well-being. Our services are based in Caithness, Easter Ross, Inverness, and Lochaber. Within Inverness, we operate three 24/7 staffed supported living services known as clusters.
We are introducing a brand-new role of Cluster Services Lead to provide cross-site leadership, staff support, and service oversight across our cluster homes in Inverness.
JOB SUMMARY
As a Cluster Services Lead, you will be responsible for the day-to-day running of our cluster services. You’ll work across all three locations to ensure high-quality, person-centred support is consistently delivered, and that staff are well-supported and confident in their roles.
You’ll provide practical leadership to our Senior Health & Social Care Practitioners, help maintain high standards in care planning and medication management, and promote a welcoming culture for both new and long-standing team members.
Key responsibilities include:
- Supporting and mentoring staff across all cluster services
- Ensuring consistency in care delivery and compliance with organisational policies
- Reviewing care plans and contributing to service user reviews
- Overseeing day-to-day operations across the clusters
- Conducting staff supervisions and encouraging team development
- Participating in the on-call rota
This role will suit a motivated and flexible individual who is passionate about person-centred care and experienced in staff supervision within a health or social care setting.
WHAT’S ON OFFER?
At Centred, we value our people and offer a rewarding benefits package, including:
- Competitive salary.
- 32 days’ paid holiday annually, increasing to 35 days.
- Flexible working patterns to support work-life balance.
- Comprehensive training opportunities, including funded SVQ training.
- Mileage reimbursement or access to a work vehicle.
- Access to earned wages via Hastee.
- Competitive pension and life assurance schemes.
- Employee assistance program for health and well-being.
- A supportive pathway for professional development and career progression
ABOUT YOU
We are looking for a confident and supportive leader with the following attributes:
Qualifications:
- SVQ 3 in Health and Social Care, or equivalent (or willingness to obtain)
- PDA in Medication Administration (or willingness to obtain)
Work Experience:
- Supervisory experience in a care or support setting (Essential)
- Direct experience in delivering person-centred support (Essential)
Skills and Knowledge:
- Strong interpersonal and communication skills
- Ability to coach and mentor others
- Understanding of care planning, risk assessment and medication protocols
- Confident with IT systems and digital recordkeeping
Personal Qualities:
- Professional integrity
- Ability to manage stress,
- A willingness to develop in your role
Other Requirements:
- Full driving license and access to a vehicle with business insurance (Essential)
- Willingness to work flexibly to undertake on-call, weekend, sleepovers, and evening work as needed.
MAKE A DIFFERENCE
If you are passionate about mental health and empowering others, Centred doesn’t just offer a job – we offer a career.
Join our sector-leading charity and help us bring our vision to life.
Email us for an application form today: hr@centred.scot
Contact us with any questions you may have: 01463 236507
ABOUT CENTRED (SCOTLAND)
Centred is fully committed to paying the Real Living Wage. Diversity and inclusion are at the heart of what we do, and we encourage everyone to bring their authentic selves to work. We are regulated by the Care Inspectorate, and successful candidates will undergo a PVG check with Disclosure Scotland.
Job Types: Full-time, Permanent
Pay: From £27,124.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Ability to commute/relocate:
- Inverness IV2 3PP: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Full UK Driving License (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person