Location
London, GB
Department Name
SC Property Operations/National Stations/Euston (752309) G5
About Network Rail
Join Network Rail - Where People and Connections Matter
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
To provide a comprehensive monitoring and control of the stations' systems, providing accurate information to all interested parties as appropriate.
Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed.
If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us.
For further information including residency eligibility, please contact your recruiter for more details.
About the role (External)
Key Accountabilities:
1. Provide regular updates on train and station services to all station users using the information systems available.
2. Update station staff and Train Operating Companies (TOCs) on potential service disruption.
3. Provide public safety and security information to all station users on a regular basis.
4. Operate and maintain station systems and equipment including fire panels, CCTV, car park equipment and customer help points.
5. Report equipment faults to the appropriate system owner/maintainer in a timely manner, maintaining a record of each fault occurrence.
6. Liaise with Signalling Centres and TOCs regarding train services, maintaining a log of occurrences.
7. Assist the station team and perform other duties in light of operational requirements.
8. Fulfil allocated duties as prescribed within Emergency Plans.
- Command of English language, both written and oral with a clear and concise speaking voice
- Experience of working in a customer facing environment
- Experience of working effectively as part of a team
- Experience of processing and prioritising complex information in a time-pressured environment
Desirable
- Ability to demonstrate a proactive concern for accuracy and clarity
- Understanding of train operating companies services and UK railway geography
Closing date: 1st August 2025. - Late applications will not be accepted.
there are 2 roles available.
What does our recruitment process look like?
- Once you have applied, our Recruitment Specialist will look at your CV.
- If your experience matches what we're looking for, you'll be invited to an interview.
You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****
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Job: IRC2324217
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Station Control Assistant
Location
London, GB
Department Name
SC Property Operations/National Stations/Euston (752309) G5
About Network Rail
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
To provide a comprehensive monitoring and control of the stations' systems, providing accurate information to all interested parties as appropriate.
Please be aware this role holds a mandatory requirement for the incumbent to hold valid security vetting clearance. Any offer will be conditional on the successful candidate obtaining clearance prior to a start date being agreed.
If you have lived outside of the UK in the last 3 years and have been invited to interview for this role, please notify us.
For further information including residency eligibility, please contact your recruiter for more details.
About the role (External)
Key Accountabilities:
1. Provide regular updates on train and station services to all station users using the information systems available.
2. Update station staff and Train Operating Companies (TOCs) on potential service disruption.
3. Provide public safety and security information to all station users on a regular basis.
4. Operate and maintain station systems and equipment including fire panels, CCTV, car park equipment and customer help points.
5. Report equipment faults to the appropriate system owner/maintainer in a timely manner, maintaining a record of each fault occurrence.
6. Liaise with Signalling Centres and TOCs regarding train services, maintaining a log of occurrences.
7. Assist the station team and perform other duties in light of operational requirements.
8. Fulfil allocated duties as prescribed within Emergency Plans.
- Command of English language, both written and oral with a clear and concise speaking voice
- Experience of working in a customer facing environment
- Experience of working effectively as part of a team
- Experience of processing and prioritising complex information in a time-pressured environment
Desirable
- Ability to demonstrate a proactive concern for accuracy and clarity
- Understanding of train operating companies services and UK railway geography
How to apply (External)
Closing date: 1st August 2025. - Late applications will not be accepted.
there are 2 roles available.
Click apply now to apply.
What does our recruitment process look like?
- Once you have applied, our Recruitment Specialist will look at your CV.
- If your experience matches what we're looking for, you'll be invited to an interview.
You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
Network Rail Benefits - To find out about what benefits we offer, click here
All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information
***Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.****
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