JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Role
As the post holder, you will be expected to have an extensive understanding of Building Services Engineering (Mechanical, Electrical,Plumbing & associated assets). As the lead member of the engineering team, you will responsible for effective inspection, operation and maintenance of all associated assets within the critical facility, with a primary focus on enhancing the quality of the service delivery through effective leadership of the team and exceptional customer service.
You will ensure that the conduct of any personnel under your control is safe, professional and conscientious. You will also be required to attend site meetings with the client and on behalf of the client as requested. Driving a Safety-First culture throughout the team on the account, lead through your experience and knowledge of safe systems of works and compliance.
You will be authorised to issue PTW, ensuring compliance with method statements, risk assessments, JLL/Cardinia Real Estate, and Integral Health & Safety procedures. You will ensure that the conduct of any personnel under your control is safe, professional and conscientious
Key Tasks - Duties to include:
Supervision (Leadership), coordination and support of the account-based engineering team.
Operate all systems within the facility in a competent, effective, and efficient manner (including LV Switching Operations).
Making recommendations for improvement and providing concise technical reports when required.
The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations.
Preparing/Planning and Supporting Specialist Vendor Planned, Reactive and Corrective Works, ensuring relevant Change Management approval is submitted for all critical works.
Ensure that Specialist Vendor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are proactively communicated by the Engineering Team.
Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA’s).
Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are accurately completed within SLA. Monitoring progress throughout the week to ensure compliance with expected outputs from your team.
Accurate completion of all Corrigo Work Orders that have been allocated for completion by the CMMS. Including accurate capture of time spent on tasks and clear/concise details of works undertaken. With no errors input onto the system.
Contribution and highlighting engineering risk and reporting on critical systems availability daily.
Attend Weekly Team meetings and Quarterly Team Meetings when scheduled.
Completing the daily engineering reports, ensuring that significant events or activities are noted and effectively communicated.
Control of critical spares including maintaining site stock register, including auditing of stock levels. Procuring spares from suppliers if required.
Compilation of critical incident & near miss reporting and after-action reviews.
Ensure all MEP planned maintenance is undertaken in line with requirements of OEM/SFG20/NGM as a minimum.
Ensure all critical equipment operational issues are escalated immediately, in line with local site process.
Review service reports of all Specialist Vendors, chasing any recommendations/follow up actions with Specialist Vendors.
Reviewing and preparing MOP’s, SOP’s and EOP’s, as well as proactive participation through relevant EOP scenario drills (BEST or
MOCK Drills).
Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant HSE policy and procedures. Including TBT’s and Near Miss/Good Catch Reporting.
Escalation of Specialist Vendor performance issues, detailing accurately the areas of performance concerns.
Maintain minimum levels of resourcing, support the arrangement of suitable cover/replacement. In line with account process.
Active participation in the site ONWH escalation and support of the 24/7 operation (On-Call Rota)
Take ownership of areas (including all plant rooms) under INTEGRAL control, ensuring they are brought up too and maintained to the required show site standards.
Liaise with the supply chain, when ordering M&E components for remedial/corrective works.
Proactively attend nominated training courses as identified by INTEGRAL management in line with the account training matrix. Drive a positive culture within the team, regarding personal development and training.
Undertake Site Specific Technical Assessments/General Technical Assessments & Skills Gap Analysis at intervals defined by INTEGRAL/JLL/Cardinia Real Estate
Coaching of new employees as part of the process for on-boarding new starters.
Participation in engineering Quality Assurance process, to validate the standards of completed works. Auditing of 10% of completed Work Orders to ensure levels of quality are maintained on a monthly basis.
Complete all responsibilities in line with the account-based MEP responsibilities matrix.
Alarm Response and Escalations for all critical alarms when on duty.
Effectively undertake mechanical reactive and corrective tasks on associated mechanical systems.
Personal Specification:
Minimum of 3 years relevant experience in Critical Environments such as Corporate Banking/Data Centres or Similar
LV Authorised Person (Experienced with LV Systems)
Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either)
C&G Pts. 1 & 2, equivalent or exceeds.
17th Edition IEE: Wiring and Installation (Ability to attain 18th Edition through additional training)
IOSH Working Safely (Or NEBOSH equivalent)
IPAF (Combined)
L8 Awareness Training
Excellent communication skills and the ability to deal with all levels of staff/management/customers.
Ability to lead, motivate and direct a small team of engineers.
Enthusiasm and Proactive in achieving the highest standard of operation.
Individuals who can demonstrate commitment and previous experience; but not meet all the required technical qualifications may be considered subject to Operations Directors approval.
Demonstrate a willingness to attend on and off-site training, this may require nights away from home due to the nature of the specialist training such as Authorised Person Training
A high level of initiative, with drive to continuously improve the operation.
A smart presentable professional appearance
Collaborative Team Player, who works effectively to achieve common goals.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.