Job Overview:
We are seeking a highly organized and customer-oriented Shop Assistant to join our team. As a Shop Assistant, you will be responsible for providing excellent customer service, assisting with sales, and maintaining the cleanliness and organization of the shop. This is a great opportunity for someone who enjoys working in a fast-paced environment and has strong communication skills.
Responsibilities:
- Greet customers and provide them with assistance
- Assist customers in finding products and making purchasing decisions
- Maintain a clean and organized shop environment
- Stock shelves and ensure products are properly displayed
- Process customer transactions accurately and efficiently
- Answer phone calls and respond to customer inquiries
- Assist with inventory management, including receiving and restocking merchandise
- Collaborate with team members to achieve sales goals
Requirements:
- Strong organizational skills to maintain shop cleanliness and orderliness
- Ability to sell products effectively and provide exceptional customer service
- Multilingual skills are a plus, but not required
- Basic math skills for processing transactions
- Excellent phone etiquette for handling customer inquiries
- Strong communication skills in English, both verbal and written
- Time management skills to prioritize tasks effectively
If you are a motivated individual with a passion for providing outstanding customer service, we would love to hear from you. Join our team as a Shop Assistant and contribute to creating an exceptional shopping experience for our customers.
Job Types: Full-time, Part-time
Pay: £12.25 per hour
Benefits:
- Company pension
- Employee discount
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person