Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.
Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Advisor. This is a permanent position located within our Aberdeen office. You'll enjoy a work week of Monday to Friday 9am - 5pm. The salary ranges from £24,000 - £26,000.
What the job involves for a Senior Lettings Advisor: -
- Maximise and push the offerings and ‘LETS AGREED’ each month.
- Be the focal point of the void period management, ensuring the clients property has maximised viewings and marketing exposure.
- Augment RDS tenancies, to ensure the company achieve this important KPI each month.
- Quality control the result of referencing to ensure the best possible applicant is entering into a lease agreement.
- Deliver an integrated, consistent, day to day service level for the client, ensuring all questions are answered in a timely manner.
- Reports directly into the Lettings Manager, assisting to achieve monthly and annual budgets.
- Provide administrative and operational support to the manager, ensuring smooth day-to-day functioning and assisting with key tasks and projects as required
- Help mentor and support junior members of the team to ensure overall team effectiveness
- Build strong relationships with clients based on trust.
- Hit monthly KPI’s – in line with targets.
- Be the main point of contact for the landlord when negotiating tenancies.
- Undertake and attend valuations where required.
- Provide regular reporting into the Lettings Manager to assist with market trends and development opportunities.
- Ensure marketing material of the property is updated and live.
- Pride of work, in keeping the landlord updated during void period viewings, ensuring the landlord is informed at all steps of the journey.
- Maximise and attend viewings to minimize void period – fully utilising IRE diary management.
- Communicate with Property Management to ensure properties are ready for proposed move in dates. This will include checking on remedials and compliance.
- Communicate with Lease Admin department to ensure the timely processing of applications and lease creation.
- From time to time, assist with any Key requests, to facilitate move in dates.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:-
You need these qualifications and experience:
- Practical understanding of the Private Rented Sector in Scotland.
- Letwell CIH and/or ARLA Propertymark qualification desired.
- Excellent customer service skills.
- Strong IT skills, MS Word, Excel etc.
- Excellent written and verbal communication skills.
- An ability to relay information with knowledge and confidence.
- A pro-active ‘can do’ approach to all tasks.
- Excellent time management and enjoys multi-tasking daily.
- Professional and an eagerness to grow.
- Reliable polite and friendly.
- Current legal right to work in the UK.
- Full UK Driving license.
Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!