- Support digital services throughout their lifecycle, supporting the project implementation, transition to service and ongoing maintenance &
- Responsible for ensuring digital services are performing within operational parameters.
- Involved in the collation of data and further coordination with System Administration staff to facilitate the correct set up of users on the relevant digital services
- Facilitate, train, coach and support end users of digital services, providing support on best practice throughout the project implementation and ensuring efficient ongoing utilisation of the system(s).
- Assist in the development of teaching packages and a support infrastructure for a range of staff using the digital system(s).
- Responsible for supporting the implementation of digital systems across ABUHB ensuring that they meet the needs and relevant standards of the organisation.
- Resolve issues directly relating to digital services
- Resolve day to day system issues.
- Identify and troubleshoot bugs & errors and provide a route cause analysis.
Responsible for ensuring digital services are performing within operational parameters.
Facilitate, train, coach and support end users of digital services, providing support on best practice throughout the project implementation and ensuring efficient ongoing utilisation of the system(s).
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.