Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
We are seeking a Senior Clinical Team Administrator to support the East Suffolk Locality Governance Manager role for a 6 month fixed term, opportunity. The post holder will undertake data reporting, populating reports, following up actions following incidents, audits and service developments for both inpatient and community services. Liaising with the individual services, Community Matrons and Operational Managers to ensure compliance with patient safety responsibilities. This is a great opportunity to develop your knowledge and understanding in quality and governance, ensuring patient safety is at the heart of everything we do.
Main duties of the job
The ideal post holder will be very organised, with experience in administrative settings, and ideally have knowledge or interest in clinical governance,, healthcare and the NHS.
Provide accurate, prompt and efficient administrative support to the multidisciplinary teams which may include presentations / spreadsheets including complex and confidential reports.
Contribute to effective communication by liaising with internal and external parties and agencies as required.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Key duties include.
Participate in ongoing audits and service development
Respond to the needs of the service to ensure that the requirements of the Trust can be met.
Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times
Be able to use a range of ICT including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
Person specification
Knowledge
Essential criteria
- Working knowledge of Microsoft packages or equivalent.
- Maintaining administrative / secretarial systems
Desirable criteria
- Knowledge of NHS policy / procedures.
Qualifications
Essential criteria
- NVQ 3 Business Administration or equivalent or willing to work towards.
- NVQ 2 Customer Services or working towards
Desirable criteria
- Knowledge of Trust electronic record system
Experience
Essential criteria
- Working on own initiative without supervision.
- Ability to work with senior members of staff across a large organisation.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
Disclosure and Barring Service Check
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.