All candidates are required to apply via the TES online application form (no CVs will be accepted) - https://www.tes.com/jobs/vacancy/receptionist-part-time-worcestershire-2237688
We are currently seeking a dedicated and personable Receptionist to be the welcoming face of our school and facilitate smooth administrative operations. Join our team and play a key role in fostering a positive and welcoming environment for all members of our school community. As the Receptionist, you will contribute to the smooth functioning of our school and enhance the overall experience for students, parents, and visitors.
Candidates of suitable calibre may be called to interview early, early application is encouraged. Please note this is an all year post; please indicate desired working hours on your application. The Reception area has to be covered from 8am to 6pm during term time and 8am to 5pm during School holiday periods. The role will work in tandem with our existing Receptionist working approximately 24 hours per week.
This role will require the successful candidate to work 3 mornings per week, and a full day on a Friday, with the possibility of additional ad-hoc hours.
The Reception area has to be covered from 8am to 6pm during term time and 8am to 5pm during School holiday periods. The role will work in tandem with our existing Receptionist working approximately 24 hours per week.
As a Receptionist your duties will include but are not limited to:
- Ensuring Reception remains tidy and presentable at all times and maintain a welcoming environment and appropriate hospitality for visitors;
- Receive visitors and direct them appropriately and to ensure that they are signed in and out as per the RGS School Policy and adhering to safeguarding procedures without exception;
- Ensure that a log is kept of all visitors attending on a daily basis and check ID for all visitors as per the RGS Visitors Procedure.
- Communicate information in accordance with GDPR and safeguarding procedures, handling all confidential information sensitively;
- To work closely with the Admissions Team to ensure new parents visiting the Schools are greeted and signed in and out in a professional and informative manner.
- Be the first line of contact to enquiries from pupils, parents and visitors;
- Screen all incoming calls, managing queries from parents, children, staff and contractors, ensuring messages are communicated promptly and appropriately;
- Notify the Senior Leadership Team and other appropriate personnel in the event of a fire. Produce lists of staff on-site from sign-in data for the Fire Brigade on arrival as per the RGSW Fire Procedure during School holidays. (Swipe card system is in operation during term time.);
- Adhere to the RGSW lockdown procedure, alerting key staff, Senior Leadership Team and the Director of Finance as appropriate.
- Maintain regular contact with the Maintenance Department to resolve immediate operational matters via radio;
- Manage incoming and outgoing mail and deliveries and distribute appropriately, using the franking machine as appropriate and recording special items;
- Support with parking reservations as requested, including signage
- Assisting, as required, with school events;
- Order and raise requisitions for school stationery;
- Manage lost property and keep the parcel room tidy;
- Other administration duties as reasonably directed.
Person Specification
Competencies -
- Strong Communication, both written and verbal – able to produce effective and persuasive copy to suit the audience and media - Essential
- Be able to establish and maintain excellent working relationships with colleagues, parents, pupils, other schools, the media, suppliers and other third parties -Essential
- Able to develop effective relationships within the School community, with a proactive approach to delivering to time, cost and quality. - Essential
- Excellent organisation and reporting skills - Essential
- Ability to perform some general maintenance tasks as required - Essential
Knowledge and Experience
- Previous experience of working in a similar role- Essential
- IT Skills; including a working knowledge of Google Docs, Microsoft Office,. (Excel, Word, Powerpoint) - Essential
Education
- English GCSE or equivalent - Essential
Flexibility
The facility to work flexibly and to encourage others to do the same. Including participation in out of hours meetings and events with relevant groups. To support at all Open Mornings as appropriate and necessary.
Benefits
In return, we offer some fabulous benefits; free use of the School's gym following induction, access to our Employee Assistance Programme by Health Assured, Private Healthcare, Cycle Scheme, pension and fee remission. Lunch will be provided when the School is operational and working mid-week.
The Governors of RGS Worcester are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
Job Types: Part-time, Permanent
Expected hours: 24 per week
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 31/07/2025