Position Snapshot
Business Area: Nestlé UK&I
Sales Support Specialist
Location: Gatwick (Hybrid working – approx. 2 flexible days a week in our fantastic office)
Salary from £28,000 to £31,500 depending on experience + generous pension scheme + potential bonus + 25 days annual with 12 flexible days on top + 2 paid volunteering days + many more excellent benefits!
We are looking for multiple talented Sales Support Specialists to join our Sales team based in Gatwick.
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you. We would be open to discussing part time working arrangements for this role.
Position Summary
What can you expect from a career in the Nestlé Sales Team?
Every day and Everywhere, we are building a Sales community of unique people, that thrive together, make a positive difference and deliver market leading results.
Being a Sales Support Specialist at Nestlé is about being passionate about the commercial elements of the business and demonstrating great customer service to support internal customers (UK&I NIM Sales Teams), in order to support the external commercial relationship with our customers.
As Sales Support Specialist, you’ll play a key role within the Commercial Excellence Team and will be responsible for working closely with the Customer Business Teams to deliver right first time, quality administrative services to support the monthly planning processes & accurate execution of our Customer Plans.
A day in the life of a Sales Support Specialist…
In this exciting and fast paced role that supports the accurate execution of share winning profitable Customer Plans, your key responsibilities will include:
- Accurate completion of Customer Data Requests including but not limited to New Line Forms, Product Information, Supplier Forms, Barcodes & Imagery.
- Management of PO Requests – ensuring the accurate raising of Purchase Requisitions, Goods Receipting and communication of order status to relevant parties
- Processing of Samples Orders, placed on behalf of the Customer Business Teams, ensuring CBT adherence to the Samples process, correct Cost Centre Management and clear communication of supply issues.
- Support the Sales Team with Customer Master Data Creation & Change queries relating to Sold To/Ship To and Hierarchies – aligning with NBS Lisbon on the processing within GLOBE.
- Adherence to defined SLAs for all Sales Administration Processes through the proactive management of the NUK Sales Admin Mailbox and effective workload management.
- Ensuring Nestlé best practice & compliance standards are adhered to through all administrative processes and all supporting standard routines are fully up to date.
- Problem solving and root causing process issues – collaborating with other functions to continually improve and drive a right first-time approach in the submission and execution of Sales Admin requests.
What will make you successful?
This is a fantastic position if you are looking to really start your commercial career. Ideally you will already have some fantastic administration experience under your belt and you will be tenacious, detail focused and have a right first-time mindset.
You’ll enjoy working to deadlines and thrive in an environment where priorities can change. You will have great Microsoft skills (Excel, Word, Outlook) and be able to demonstrate your already established organisational skills. You will be a driven, conscientious team player. In return we will offer you all the support and training you need to be successful in this role.
What you need to know
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
Job advert posting date 02/07/2025
Job advert closing date 22/07/2025
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!