Sales Consultant (Office Based)

Mandarin Stone
£28,564 - £29,706 a year
Monmouthshire, Wales
Full time
3 weeks ago

This inbound sales support consultant position is based at our Head Office in the beautiful Welsh border town of Monmouth.

Mandarin Stone family run business and is a leading importer of natural stone and porcelain products in the UK. We have 16 inspirational showrooms across the UK and are currently recruiting for Sales Consultant to join our Sales Office at our Monmouth Head Office.

The role:

The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process from their initial enquiry through to advice on laying the tiles once delivered with a truly consultative approach.

Duties of the Sales Consultant:

- Providing a high level of customer service throughout the sales journey.

- Ascertain customers’ needs and requirements and provide add on sales opportunities.

- Building client relationships; following through on the sale from the initial enquiry, securing the order and organise delivery.

- To offer product and technical advice.

- Work as part of a fast paced and close team.

- Maintaining high presentation standards within the showroom.

- Administrative responsibilities including answering customer calls, confirming orders, dealing with email inquiries, processing payments, arranging samples to be dispatched, chasing sales leads and providing aftercare service.

- Liaise with other Head Office to keep customers informed of their order status.

- Assisting with resolving customer issues in a timely manner.

Experience:

You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.

We look for people that thrive in a sales and customer focused environment and pride themselves on providing the highest level of customer service to secure the deal. The successful candidate will need to be self-motivated, sales driven, have the ability to prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

If this is you apply now!

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service

- A day off on your birthday each year to celebrate you, after qualifying length of service

- Public / Bank Holidays and Christmas Eve off each year

- Access to our Employee Assistance Programme

- Cycle to Work Scheme

- Optional Pension Scheme, to help you save for the future

- Enrolment into the company sick pay scheme after qualifying period

- Death in Service

- Private Health Care after three years’ service

- One free eye test, every two years for employee’s using display screen equipment

- Employee Discount

- Travel costs when travelling beyond your remit

- Access to lots of perks and discounts through our Bright HR app

- Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

- An Employee Assistance Programme

- Access to trained Mental Health First Aiders

- Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you.

Hours of work are 9.00am - 5.30pm Monday to Friday and alternative Saturdays 9.00am - 12.30pm. We are closed on Sundays and Bank Holidays.

Job Types: Full-time, Permanent

Salary: £28,000 - £29,000 per annum

Job Types: Full-time, Permanent

Pay: £28,564.25-£29,706.82 per year

Benefits:

Experience:

Work Location: In person

Apply
Other Job Recommendations:

Sales Consultant Putney

Wex Photo Video Ltd
London, England
£29,984 - £37,966 a year
We are looking for a permanent part-time Sales Consultant (20 hours per week) and a temporary full-time Sales Consultant (40 hours...
1 week ago

Sales Consultant

Connells Group
Renfrewshire, Scotland
£27,079 - £34,288 a year
We’re looking for a highly motivated Sales Consultant to complement our fantastic residential sales team in Paisley. Your role as...
2 weeks ago

Pre-Sales Consultant, Real Time Feeds

Intercontinental Exchange
City of London, England
£33,241 - £42,090 a year
The Connectivity & Feeds division of ICE Data Services provides market data and trading infrastructure on the buy side, sell...
1 week ago

Property Investment Sales Consultant

Aspen Woolf
City of London, England
£55,000 - £95,000 a year
  • Basic plus uncapped earnings of £90,000 +
  • Warm leads, numerous financial incentives and bonuses...
1 week ago

Lettings Consultant/Senior Lettings Consultant

Hamptons
England
£35,841 - £45,383 a year
  • Arrange, organise and conduct all viewings in line with the...
  • Have an in-depth understanding of the local market place...
3 weeks ago

Sales Office Coordinator

Clarion Hotel Charlecote Pheasant
Warwickshire, England
  • Excellent communication and customer service skills
  • Experience in providing administrative assistance...
3 weeks ago

Apprentice Sales Consultant - MINI

William Morgan Group
West Oxfordshire, England
£33,115 - £41,931 a year
Apprentice MINI Sales Consultant - Start Your Sales Career with an Iconic Brand at North Oxford Garage Are you confident,...
3 weeks ago

Hotel Housekeeper

Beamish Hall
Wakefield, England
Family owned since 2003 we are proud to provide a memorable experience to all of our customers from tasty local produce in our...
21 hours ago

Tesco Colleague - Glasgow Silverburn Extra

Tesco
Glasgow, Scotland
  • Being a colleague in one of our stores means that you will...
  • You'll meet great people, learn new things and be part of a...
8 hours ago

Recycling Operator

Lyons Holiday Parks
Flintshire, Wales
  • Operate and monitor machinery to ensure optimal performance...
  • Perform routine maintenance on equipment to prevent...
21 hours ago