We are looking for an enthusiastic and customer-focused Sales Advisor to join our team for 24 hours per week, over 4 days, Monday to Saturday on a 4-weekly rota. This role is essential in delivering an exceptional shopping experience, maintaining high store standards, and driving sales. The ideal candidate will be passionate about fashion and retail, with a keen eye for trends and excellent customer service skills.
Key Responsibilities
- Provide exceptional customer service by assisting shoppers, offering product advice, and creating a welcoming atmosphere.
- Support stock management, including replenishment, inventory checks, and ensuring product availability.
- Maintain high visual merchandising standards, ensuring displays are attractive and aligned with brand guidelines.
- Assist with concession setup and maintenance, ensuring the space remains organised and appealing.
- Work collaboratively with the team to meet sales targets and deliver an outstanding shopping experience.
- Handle customer inquiries, resolve issues effectively, and enhance overall satisfaction.
Qualifications & Requirements
- Previous experience in a retail or concession environment (preferred).
- Strong customer service skills with a proactive and positive approach.
- A passion for fashion and an understanding of current trends (preferred).
- Ability to work efficiently in a fast-paced setting.
- Strong communication and teamwork skills.
- Willingness to work flexible hours, including evenings, weekends, bank holidays, peak trading hours and event days.
Benefits:
- Access to 24/7 GP service through our Employee Assistance Programme
- Generous uniform allowance
- Peace of mind benefit, death in service
- 50% Damart colleague discount on own brand products
- 31 days annual leave (including bank holidays / based on full-time)
- Auto-enrolment company pension
- Retail discounts & 20% off EE
- Salary sacrifices such as cycle to work and buy & sell holidays – (legislative restrictions apply).