Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK's largest outdoor retailers as a Retail Supervisor.
As part of the Cotswold Outdoor Group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!
Please note this role is 40 hours per week working on a rota basis. You will be required to work some weekends.
How will you make an impact?
As a member of our retail team, you'll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:
- Delivering a high level of customer service including resolving customer concerns
- Providing customers with a range of specialist services such as boot fits, IMBOX, gait analysis etc
- Onboarding and mentoring new colleagues
- Developing leadership competencies and operational expertise using our eLearning system and People and Product Development Team
- Performing key holder duties such as opening and closing the store
- Ensuring a safe and compliant working environment by taking personal responsibility for health and safety and store policies and procedures
- Leading the team in the absence of the Store Manager and Assistant Store Manager
- Coaching colleagues to achieve a high-performance culture and improve service and selling skills
- Assisting with administration and compliance duties
You'll fit right in if...
- You're passionate about providing excellent customer service
- You have experience managing and developing a team
- You have strong organisation skills with the ability to multi-task
- You understand how a store operates
What's in it for you?
Colleagues make a company, so we believe in offering a total reward package that's more than just base salary. As part of our team you'll receive:
- Base salary of GBP12.7 per hour (GBP10.65 per hour for under 21's)
- Bonus of up to GBP750 per annum (in proportion with hours worked)
- 40-60% discount across our range of products
- Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it's supermarket savings or days out, the daily coffee or a summer holiday - there's something to suit everyone's lifestyle.
But there's more, for a full list of what we offer check out our website - Rewards And Benefits
Applications from all genders and backgrounds encouraged
We aim to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
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