Hobbsons Cambridge
Supervisor
JOB OVERVIEW
Have you ever seen anyone crying whilst eating a pie? Just saying.
Hobbsons Pie Shop & Restaurant, Lincoln’s original pie shop, is coming to Cambridge in ______ 2024! Hobbsons is a best of British restaurant specialising in pies and very much lives up to its name with its nature: take it or leave it. We are seeking a Supervisor that can bring their personality and people skills to the role, whilst being able to effectively manage and lead a team.
All our food is freshly made by our chefs and is something that we, soon to be you, have every right to be proud of. We’re looking for a team that radiates a smile to the dining room and that has genuine enthusiasm for making a positive impact on somebody’s day. A sense of humour is not desirable; it’s essential! If this sounds like you, then you’re the person for us and we’re the company for you.
PERSON SPECIFICATION
The ideal candidate will lead by example, communicating clearly effectively with the front and back of house team and running the shift whilst upholding company standards. They must also be able to lead and organise a team effectively, motivate the team appropriately, be able to delegate tasks to the Front of House team, have a keen eye for detail, work well under pressure and be able to multi-task whilst delivering excellent service to our guests in a warm, friendly manner. We encourage you to let your personality loose because we believe that the team creates the atmosphere and memories for our guests. We’d love our Supervisors to lead by example by being able to confidently strike up a conversation with our guests, whether that be about their dog, their kids (who are probably a lot less cute than their dog) or punting.
ESSENTIAL REQUIREMENTS
All applicants to this role must have the following:
- Previous supervisory and hospitality experience
- Have proof of right to work in the UK
- Have a UK bank account in your name
- Be able to converse confidently and fluently in English
- Have a fixed place of residence within a reasonable travelling distance of the workplace
RESPONSIBLE TO
- General Manager
- Assistant Manager
MAIN RESPONSIBILITIES AND EXPECTATIONS
- Common Sense
- To represent the company’s high standards of personal presentation and behaviour at all times during a shift
- To report for duty punctually and wearing the correct uniform
- To prepare the restaurant and bar for service following established jobs lists and as directed by the duty manager
- To welcome the guests in a friendly and accommodating manner, ensuring you make a great first impression
- To have comprehensive product knowledge of the menus to ensure maximum benefit to the guest
- To serve food and drink promptly, consistently achieving the required standards
- To record all sales accurately and to be responsible for all payments of both cash and card
- To adhere to all the company’s policies and procedures
- To ensure that a high standard of hygiene and cleanliness is maintained by following cleaning routines and ongoing diligence during the shift and in set-up and close-down procedures
- To have a thorough knowledge of and adherence to the law regarding the following company regulations: Licensing Laws, Health & Safety Regulations, Food Handling & Hygiene Laws, Fire Regulations and Procedures, First Aid Procedures
- To bring a positive attitude to teamwork, contributing to the smooth running of the restaurant and interacting productively with the other departments of the restaurant.
Job Types: Full-time, Part-time, Permanent
Pay: From £14.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Restaurant management: 1 year (required)
- Hospitality: 2 years (required)
- Supervising experience: 2 years (required)
Work Location: In person