Candidates would benefit from having their own transport due to the nature of the job and hours.
Cafebar 1807 is not a restaurant and it’s not a pub - we are that dine or don't type of place we love when we just want to relax and enjoy ourselves
We are a welcoming venue and we need superstars to continue our success story.
We are looking for a warm experienced floor team member, Bar experience would be a big advantage also.
The ideal candidate will be driven, passionate and ready for a challenge. They must take pride in their delivery whilst letting their personality sparkle out to each one of our guests.
We use the best in produce and pay attention to the details and look after our teams.
We are looking to fill this position promptly with work life balance at the front, We trade 7 days a week allowing options for shift swaps and a little more variety.
We are looking for experienced people in hospitality, leading customer service roles with proven experience.
This position is permanent.
We have big plans for expansion and to support and develop our teams into roles they love to support them, their families and ours.
Job Function:
The main purpose of this role is to ensure the customer receives the highest levels of customer service. To assist the operational running of the café /bar and ensure the staff are fulfilling their role to the best of their ability.
●To provide excellent customer service
●To maintain high standards of hygiene, health, and safety
●Ensure high standards and efficiency of work.
●Maintain strict stock and financial control.
Duties
●Supervise the smooth running of the café /bar.
●Ensure the venue opens on time and staff are ready for business.
●Ensure excellent front of house service, allocate and support staff with speed of service and cleanliness of the venue.
●Always keep staff busy and productive.
●Ensure staff meet the required standards of the café bar addressing any issues that arise.
●Liaise on shift with kitchen team to resolve any problems and ensure great service,
●Complete daily paperwork to ensure the safe running of the venue.
●Preempt and actively respond to problems that arise and keep the manager updated on any issues.
●Ensure the venue closes on time, and the end of shift jobs completed to a high standard.
●All back and front of house areas are checked and secured.
●To actively maintain all areas within your remit, i.e., toilets
●To clean and maintain all equipment and advise management of any problems.
●Assist in cash handling procedures as required.
●Feedback on your shift to the manager and supervisor taking over from you.
●Attend all staff meetings.
Stock and Financial control
● Provide supervision and assist in the timely and accurate completion
●To follow all, till and cashing up procedures.
●Detailed check of deliveries for accuracy and quality of product
●Ensuring stock is received and secured on delivery.
●Ensure stock rotation is applied when storing the delivery.
●Display stock levels should be monitored throughout your shift and replenished where required.
●Recording any wastage.
Assist with training of staff.
●Assist in induction days as required.
●Monitor new staff and allocate “Shadows” for their first few shifts.
●Feedback to the manager any areas where refresher training may be required.
●Help coach staff whilst on shift.
●Brief staff at the beginning of the shift and debrief at the end of the shift.
Health and safety
●Ensure high standards of health and safety are always maintained.
●Complete required cleaning tasks in accordance with the company standards, all cleaning carried out to the highest standard.
●Ensure storage areas are kept clean and tidy in a safe condition.
●Ensure any faults or problems with the equipment and the venue are recorded.
●Work in a way to minimize risks to health safety and security.
●Ensure all cleaning products and any other substance that could cause are securely stowed away.
●To have a full understanding of the fire and evacuation procedures
Personal Development
●Ensure personal mandatory training is up to date.
●Experience is essential.
●Previous experience of café /bar work
●Demonstrable experience in delivering excellent customer service.
Skills
●Excellent communication skills
●Ability to work within a team and supervise a team.
●Ability to work under pressure.
●Excellent Customer Care skills
●Good time management
●Ability to prioritize effectively.
●Able to delegate effectively.
●Able to work unsupervised.
Attributes
●High standards of honesty and integrity
●Strong personality, the ability to deal calmly and confidently with a diverse range of customers.
●Hard working and reliable, with a strong work ethic
●Good personal hygiene
●Flexible/ adaptable and calm under pressure
●Open and receptive to new information, lots of common sense
●Outgoing personality, able to build rapport with others quickly.
Job Types: Full-time, Part-time, Permanent
Pay: £13.21 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Application question(s):
- How many hours a week are you looking to work?
Experience:
- Supervising: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Restaurant Supervisor -Cafebar1807 Linlithgow