Greeting patients and visitors in a courteous and professional manner. Answering telephone calls and managing appointment bookings Processing prescriptions, referrals, clinical letters, samples Ensuring the reception area is tidy, organised, and welcoming Working as part of a team to support the smooth running of the practice To ensure we provide the safest care to our patients Amalgamation of new patients record Following practice policies and procedures Actioning administrative tasks, including scanning, filing and data entry Liaising with clinicians, patients, and external healthcare professionals