We have an exciting new position at DGHQ. We are looking for a Ralph Lauren Account Executive, with responsibility for managing and developing strong, long-term relationships with Ralph Lauren across UK, Europe, and Rest of World (ROW).
This role includes project management, strategic planning, sales support, customer service excellence and logistics coordination.
A strong understanding of procurement and a high standard of customer service delivery are essential.
Key responsibilities include:
- Acting as the main liaison between Ralph Lauren and internal teams, communicating sales and service requirements clearly and effectively.
- Project management initiatives, ensuring alignment with business objectives.
- Collaboration with Sales Managers to ensure consistency and synergy across all customer touchpoints.
- Coordination between internal departments including Product Development, Purchasing, Warehouse, Customer Services, Suppliers and Shippers to achieve project goals and maintain service excellence.
- Maintaining accurate records of client transactions via the company's CRM portal.
- Ensuring comprehensive product knowledge and effective communication of product features and availability.
In addition, the role involves managing pricing across all platforms, supporting VIP events, overseeing room changeover projects across all Ralph Lauren stores, supporting RL Press Accounts in London, Paris, and New York and more.
We are looking for someone with excellent communication, organisational and prioritisation skills coupled with a fantastic personable manner and heaps of initiative.
This role offers hybrid working comprising three days in the office and two days per week remote working once the training period has been completed.
Please apply in writing including a CV and accompanying letter stating both current and expected salaries to careers@designersguild.com
Job Type: Full-time
Pay: £27,000.00-£28,000.00 per year
Benefits:
- Canteen
- Discounted or free food
- Employee discount
- Life insurance
- Private medical insurance
- Sick pay
Ability to commute/relocate:
- London W10 6QT: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (preferred)
Location:
- London W10 6QT (preferred)
Work Location: In person