Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.
We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.
This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.
To provide support and guidance to operational areas in accordance with the approved Business Management System and application of the internal audit programme, ensuring continual improvement is effectively applied.
Main Responsibilities
- Deliver the stated quality aims of company policies, external requirements and adopted third party certification schemes
- Development, implementation and maintenance of quality assurance / control processes and procedures
- Setting and implementing internal/external quality requirements to ensure company products/services meet customer expectations
- Production and development of the annual audit programme that fully encompasses all relevant functions and processes within the organisation and within the external supply chain
- Management and verification of the company audit team and planning / allocation of audits in accordance with the defined schedule
- Ensuring training and skill set of internal audit team is maintained and applied appropriately
- Conducting internal and external audits
- Ensuring the quality of audit processes and report generation, providing coaching to internal audit team as appropriate
- Liaison with Procurement to ensure a robust supplier pre-qualification scheme is managed and maintained
- Liaison with operational and procurement functions with regards to material and product specification ensuring the required quality standards are met
- Reporting on quality control performance and the continual compliance for company operations
- Supporting operational disciplines with the development, implementation and maintenance of system processes and procedures
- Provision of support to the commercial tendering and bid process in relation to quality management requirements
- To ensure effective management of designated quality assurance / quality control, document control and management system personnel providing guidance and support
- Organisation and liaison with all external accreditation bodies to manage certification schemes, recertification and periodic audit programmes, inclusive of ISO 9001 / ISO 14001 / ISO 45001 / Achilles Verify (FPAL & UVDB) / ISO 27001 / TickIt / PED & other industry standards
- To identify and report any deficiencies or urgent matters relating to accreditation compliance, matters associated with the business management system or quality compliance
- To ensure full utilisation of internal reporting systems to capture all quality related data, such as audit findings, non-conformities, observations, improvement opportunities
- Supports investigations and remedial actions for quality failures
- Development of contractual and project related quality documentation, including quality management plans and inspection and test plans
- Establish processes for sampling, recording and reporting of quality data
- Monitoring compliance towards inspection and test plans to provide assurance of defined activities
- Ensure the required corrective action is identified and monitored for effective close out to address deficiencies, customer complaints and non-conformities
- Aid the realisation and delivery of quality KPI’s, targets and objectives
- Ensuring the effective communication of quality management and accreditation matters within the organisation
- Point of contact for quality assurance matters and quality system performance with all internal and external organisations
- Advising on compliance with applicable legislation, standards and industry best practice
- Overseeing lessons learnt and best practice processes to aid continual learning within the business
- Presentation and delivery of quality management system data and related QA performance statistical data and reports
- Support with identification and delivery of quality related training as appropriate
- Maintains links with relevant external/professional bodies, identifying and implementing best practice and leading improvements to support business strategy
Experience & Qualifications
- 10 year’s experience in quality / business management, system development and auditing
- Experience / understanding of management system standards, accreditation schemes and quality control processes
- Industry experience
- IT literacy, innovation and pragmatism
- Recognised quality qualification
- Recognised Lead Auditor Qualification (e.g. IRCA Auditor)
- Member of Chartered Quality Institute(Desirable)
If you wish to speak to a member of the recruitment team, please contact 01224 246246.