Job Introduction
To provide a highly professional, confidential, meticulous and a reliable support service to the Store Director (SD). Key to this role is providing the right PA support to enable the SD and their respective Senior Leadership team to work as efficiently and effectively as possible. The role will work flexibly across both Manchester store(s) mirroring the SD movements where practicable and in response to business needs. You will build, maintain and ensure the widespread use of efficient systems of working within a fast paced and often challenging environment and support the Directors & SLT’s with diary management and administration (5 heads).
Diary Management & support
- Priority is to provide PA Support tot the Store Director and their respective Senior leadership team:
- Effectively manages and organises the diary and meeting cadence for Store Director & SLT
- Monitors the mailbox for SD director, sifting, sorting and actioning mail as required
- Compile travel itineraries and arrange travel and accommodation requirements
- Support team day organisation
Communication
- Meets regularly with SD and SLT to discuss and support their daily , weekly , monthly itineraries
- Answers different forms of communication for the SD across e mail , phone and teams etc
- Support the communication across internal and external stakeholders
- Being the first point of contact for meetings / visits hosted in store and if not in the business has clear plan that is handed over to appropriate person
Administrative tasks:
Whilst diary management remains a priority, admin tasks will be required on a routine basis
- Preparing weekly financial reports for trade meetings and business reviews
- Support Collation together PowerPoint presentations’
- Produces typed work that is consistent in its standard and accuracy
- Ad hoc involvement and support for projects
- Reflexis approval process
How you’ll do it…you will be:
You will be resilient and have the ability to manage and prioritise multiple demands.
You will effectively manage your time between completing any ad hoc requests and fulfilling your normal day-to-day responsibilities.
Your excellent attention-to-detail and organisational capability will ensure you respond to requests accurately and efficiently.
You will be professional and discrete in your use and management of highly sensitive and confidential information.
All team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business
Key Skills:
- Highly organised
- Strong problem-solving skills
- Resilient and able to manage a heavy workload
- Operates proactively
- Excellent communication skills both verbally and in writing
- Ability to multi-task and manage time effectively
- Flexible
- High attention to detail
- Highly confidential and discrete
- Numerate and PC literate (Word and Excel).
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business
Selfridges
Salary
Competitive plus benefits
Annually
Job Reference
selfridges/TP/46/6220
Contract Type
Permanent
Closing Date
24 August, 2025
Job Category
Retail
Location
Manchester, England, United Kingdom, United Kingdom
12 August, 2025