Reference: CBC25041
Salary details: £25,584 to £27,269 (Pay award pending)
Job term: Fixed term for 12 Months x 2 post
Appointment type: Full time on a shift rota basis (Monday to Sunday)
Hours: 37 hours per week
Location: Pavements Shopping Centre
Department: Leisure, Culture and Community Wellbeing
This is an exciting opportunity for 2 people to join our Pavements Security team as a Security Support Officer, the ideal candidate should have recent relevant experience in the security industry alongside demonstrating excellent customer service skills as this is very much an ambassadorial role, supporting visitors and tenants within the Pavements Shopping Centre.
This role can be quite challenging at times as such a calm, firm and professional manner is required at all times, experience in conflict resolution is essential.
The candidate must hold an SIA Door Supervisor Licence and be capable of attaining the SIA CCTV public space surveillance accreditation within 3 months of being appointed if they are not already accredited.
A First Aid qualification is desirable or the ability to achieve this.
The centre operates a 24-hour service, as such the candidate will be expected to be able to fulfil a rota covering 3 shifts over a 24-hour period.
The Pavements Centre is a major retail partner for the town centre and the Security Support Officer role is crucial in maintaining a safe and welcoming shopping environment to support the tenants and Pavements brand.
You must be reactive and proactive in environmental stewardship, to be the eyes and ears and therefore providing a visible deterrent and facilitating the initial response to any emerging anti-social behaviour disorder or criminality whilst maintaining a high-profile presence within the Pavements Shopping Centre, open markets, The Yard’s and other areas as defined by the service.
Responsibilities
- produce clear and accurate incident reports; communicate with the control room as needed
- provide written statements and attend court to support legal proceedings.
- work as part of a team and conduct routine checks, identify unusual activity, and respond or report appropriately.
- operate CCTV and related systems, ensuring data handling complies with legal requirements.
Please refer to the job description on our website for more information.
If you have the enthusiasm, drive and experience we would love to hear from you, for an initial, informal conversation regarding this opportunity please contact Richard Foster (Retail Development Manager) at richard.foster@chesterfield.gov.uk
Interested candidates should initially apply with a CV and covering letter clearly demonstrating their suitability and experience for this role to hrjobs@chesterfield.gov.uk
As an employee of Chesterfield Borough Council, you will have access to a variety of attractive employee benefits including hybrid working, competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes.
Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.
How to apply
Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.
If you are passionate about community safety and want to make a difference in Chesterfield, we invite you to apply for the Security Officer position today!
Closing date: 6 July 2025
Provisional interview date: 23 July 2025
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £25,584.00-£27,269.00 per year
Benefits:
- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Financial planning services
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Language:
- English (preferred)
Licence/Certification:
- SIA Door Supervisor Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: CBC25041