Are you meticulous, reliable, and thrive in a fast-paced, high-volume environment? Do you have a passion for ensuring every customer receives their order perfectly? Cutter & Squidge, an award-winning sister-run bakery, is looking for a dedicated Order Packer to join our Despatch team in West London!
About Cutter & Squidge:
At Cutter & Squidge, we craft utterly indulgent treats, from our famous biskies to delicious cakes and brownies, all made with the best natural and sustainable ingredients. We're proud to have been named one of Britain’s fastest-growing private companies by the Sunday Times 100 in 2023 and awarded ‘Online Bakery of the Year 2024’ at the Bakery Industry Awards. Join a team where every day brings a new flavour to discover and a new smile to be had!
About the Role:
As an Order Packer in our Despatch team, you'll be crucial in making sure our delightful products reach our customers efficiently and safely. Reporting to the Despatch Team Leader, you'll ensure every order is packed with care, reflecting our commitment to excellence and quality.
Key Responsibilities:
- Order Preparation: Utilise our order systems to collect and organise daily orders based on courier requirements.
- Accurate Packaging: Prepare and package a high volume of daily orders to our company standards, ensuring all products are present, secured safely, and clearly labelled for correct tracking and delivery.
- Picking & Quality Control: Accurately pick orders from storage areas (including chilled or frozen) and perform quality checks on all packed products to ensure they meet our standards.
- Efficiency & Deadlines: Keep up with varying order demands, proactively meet all courier collection deadlines, and consistently achieve demanding packing targets while maintaining our quality standards.
- Equipment Operation: Confidently and safely operate packaging equipment such as bag sealers, labellers, and box sealers.
- Safety & Cleanliness: Adhere to all Health & Safety and Food Safety standards, maintaining a clean, safe, and organised workspace at all times.
- Team Collaboration: Coordinate with other departments, support warehouse teams when needed, and proactively address any packaging or stock issues with your Line Manager.
- Inventory Support: Document accurate records of product usage and monitor/report low inventory levels to prevent shortages.
What You'll Bring:
- Previous experience in a high-volume packaging, warehouse, or similar role is essential.
- Ability to fluently read and write in English.
- Strong attention to detail for accurate packing and labelling to ensure order accuracy and quality.
- Excellent ability to prioritise tasks efficiently in a fast-paced, target-driven environment and meet deadlines.
- An adaptable approach to varied working hours and despatch demands, with a proven ability to consistently meet daily courier deadlines and achieve high order targets.
- A commitment to maintaining high standards and despatching quality, accurate orders.
- Strong interpersonal skills and excellent timekeeping to support a collaborative and productive team.
- Familiarity with UK Food Safety and Health & Safety guidelines in a packing or warehouse environment.
- Ability to work on your feet for extended periods, handle physically demanding tasks, and work comfortably in chilled and frozen environments when required.
- A genuine passion for delivering high-quality customer service.
Please note: We are unable to offer sponsorship Visa's for this position.
Job Types: Full-time, Permanent
Pay: £12.21-£13.00 per hour
Benefits:
- Canteen
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Ability to commute/relocate:
- Brentford TW8 9EZ: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- On average, how many orders are you able to pack in a single shift?
Experience:
- Picking & packing: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person