We are pleased to extend this exciting opportunity to join our team in Haverhill. The role will cover a full range of Admin duties to support our team. Full training and support will be provided.
We are looking for an individual that is reliable, caring, professional and shares our high standards of customer service.
It is essential that you are compassionate and emotionally resilient - as a funeral directors, we encounter sensitive situations which you would be expected to handle with respect. We are a supportive team and find that a good sense of humour amongst colleagues is necessary.
Hours are 9am-5pm Monday to Friday and the position is based in our Haverhill branch and salary meets NMW- please note that this role does not accommodate WFH.
What Day-to-Day would look like:
- Data Entry (must be highly accurate so attention to detail is a must)
- Creating Bookings
-Supporting customers to select services, both in-person and via telephone.
- Taking payments and arranging payment plans.
- Manning our front-desk.
· Assisting with ad-hoc tasks as required by the team.
· Communicating with clients, colleagues, stakeholders and industry colleagues via telephone, email, message and face-to-face.
· Working in a fast-paced environment where you will need to be adaptable and proactive.
You will need to:
· Be reliable, trustworthy and have a great work ethic.
· Be sympathetic, caring and supportive especially in sensitive situations.
· Have excellent communication skills, both written and verbal.
· Have good organisational and time management skills.
· Be comfortable with lone working and also able to collaborate with the team.
· Be able to multitask in a fast-paced environment.
· Be computer literate with knowledge of Microsoft Office (Word, Excel, Outlook).
Job Types: Full-time, Permanent
Pay: £24,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee mentoring programme
- Health & wellbeing programme
- Private medical insurance
- Transport links
Schedule:
- Day shift
- Monday to Friday
- Overtime
Application question(s):
- Are you available for immediate start?
- Where are you based? (Please note that you must be reasonably local to Haverhill).
Work Location: In person