Job Summary
We are seeking a highly organised and detail-oriented Office Administrator to join our team. The successful candidate will play a crucial role in ensuring the smooth operation of our office by managing various administrative tasks, supporting staff, and maintaining efficient office systems. This position requires strong communication skills, proficiency in office software, and a proactive approach to problem-solving.
Duties
- Comfortable working alone and in a small team.
- A conscientious and hard worker
- Have excellent communication skills and an excellent telephone manner. You will mainly deal with customers via telephone and email.
- An ability to work under pressure and prioritise your workload
- Excellent computer skills
- Develop working relationships with customers, key clients (such as loss adjusters, insurance companies, Brokers, surveyors etc)
- Previous administration or claims handling experience is preferred but is not essential.
- Experience in planning and allocation of work to field-based staff is also an advantage.
- Any previous experience of marketing and the use of social media would be useful but not mandatory.
- Be enthusiastic and happy to learn technical information about our services therefore gaining more service knowledge. There will be the requirement to attend courses and toolbox talks to gain further knowledge.
If you are a motivated individual looking to contribute to a dynamic team environment while developing your administrative skills, we encourage you to apply for this exciting opportunity as an Office Administrator.
We are looking to eventually promote you to Claims Handler following appropriate training and experience.
Job Types: Full-time, Permanent
Pay: £26,500.00-£28,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Exhall CV7 9EN: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person