JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
WE'RE HIRING!!! MULTI SKILLED SERVICE PARTNER EVENTS
JOB TITLE: MULTI-SKILLED SERVICE PARTNER – EVENTS
REPORTS INTO: FACILITIES MANAGER
ABOUT THE ROLE:
A multi-disciplinary role supporting the events team within our London office. Delivering day to day support to ensure the smooth running of our events service providing exceptional customer experience within our Client sites.
KEY RESPONSIBILITIES:
Work with the Client events team ensuring all events are successfully supported relating to Facilities as well as support the day-to-day running of the office
Perform conference and event room furniture set-ups for meetings and events
Regularly work with external contractors, e.g. cleaning, production crews and event hosts
Assist with the coordination and booking for internal events
Carry out daily quality audits of all event spaces, furniture and equipment
Act collaboratively with event hosts before, during and after events to solve problems and resolve spontaneous and unique situations
Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors
Work with the Facilities team to ensure preventative and reactive tasks are completed within the Service Level Agreement (SLA) timeframe
Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
Working as part of the multiservice team: Supporting Events, Mailroom, Facilities and Moves, Adds and Changes (MAC) where needed
WORKING LIFE:
On a daily basis you will be working across one site
The main business language spoken in our offices is English. Knowledge of English and the local language is essential
On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
On occasion you will be required to be on call 24 hours a day in rotation with your colleagues
The role will be structured on a shift basis over a 5-day week
You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are familiar with computer equipment and programs (Word, Excel and Outlook)
You are adaptable to work to requests and projects that may vary from day to day
WHAT YOU CAN EXPECT FROM US
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
INGENUITY: EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and
contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.
We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.