Overview
We are seeking a dedicated and organised Medical Receptionist/Administrator to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role is essential in ensuring the smooth operation of our medical facility and requires a professional attitude, strong communication skills, and attention to detail.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments.
- Handle incoming calls and respond to inquiries regarding services, appointments, and patient information.
- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
- Process patient registrations and insurance information efficiently.
- Coordinate with medical staff to ensure seamless patient flow within the practice.
- Assist in managing office supplies and maintaining a clean, organised reception area.
- Perform other administrative tasks as required to support the healthcare team.
Requirements
- Previous experience in an office or administrative role is preferred, particularly within a medical or healthcare setting.
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Proficient in using office software applications (e.g., Microsoft Office Suite) and electronic health record systems.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A friendly disposition with a commitment to providing outstanding patient care.
If you are passionate about contributing to a positive patient experience while supporting the operational needs of a medical practice, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 25 per week
Benefits:
- Employee discount
- Free flu jabs
- Free parking
- Sick pay
Work Location: In person
Application deadline: 29/08/2025