Position: Laptop and Tablet Repair Operative
Pacifica currently have an opportunity for a laptop and tablet engineer to join our repair team based in our Washington warehouse.
You will be well organised, able to efficiently manage own work load and be able to confidently work both independently and collaboratively with other members of the team to reach deadlines and targets.
Duties of the role:
Fault find, diagnose and repair of tablets and laptops - always aiming for a first time fix
Ordering parts
Maintain a safe and clean work station at all times
Liaise with the call centre to pass accurate information on each repair to the customer
Monitor and action own WIP
Keep up to date records of each stage of the repair
Provide detailed job noted of work carried out upon completion of the work
This is a workshop based role, working Monday - Friday, 37.5 hours per week. Overtime will be available.
Additional benefits:
Company Pension scheme
30 days annual holiday allowance including 8 bank holidays - rising with length of service
Wellbeing and fantastic work - life balance
Excellent opportunities for progression and promotion within our business.
Death in service benefit at 3x salary
Company online retailer saving portal
Complimentary MAP - (Multi Appliance Protection) for your own home appliances.
Costa card gift cards - monthly nominations by Team Managers