Job Description
As Key holder, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. You'll support in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming.
Qualifications
Key Responsibilities:
- Offering customers a high level of service through styling advice, product knowledge and store experience
- Opening and closing the store and supporting the other members of the management team when required
- Analysing selling information and working with the store management team to maximise the sales performance of your department
- Leading a team of sales assistants to achieve excellent standards of service
- Overseeing store operations
- Being a brand ambassador and providing the best experience for our customers
Additional Information
This is a part time position with a contract of 16 hours a week (maternity cover). Please apply by sending in your CV in English as soon as possible!
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
Inclusion & Diversity
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.