The Company
Grant & Stone Building Supplies
Join our team at Grant & Stone Building Supplies, a respected independent builders merchant serving the Southeast since 1987. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.
Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Internal Sales Person at Reading Branch
The Role
Join our team at Grant & Stone as an Internal Sales Person where you will play a vital role in supporting our sales operations. As a key member of our team, you will assist in providing exceptional customer service and contribute to the growth of our business. This position is based in Reading and offers an exciting opportunity for individuals with a passion for sales and customer satisfaction.
Responsibilities
- Engage with customers both in-person and over the phone to address sales inquiries promptly and professionally.
- Work collaboratively with the sales team to meet and exceed sales targets. Maintain a deep understanding of our product offerings to provide accurate information and recommendations to customers
- Assist in restocking inventory, maintaining stock levels, and ensuring the sales floor is organized.
- Build and nurture relationships with customers to foster loyalty and repeat business.
- Operate computer-based sales systems efficiently; training will be provided as needed.
- Support other branch activities as required, such as stock control and yard assistance.
Requirements
- Previous experience in a customer-facing role, ideally within a retail or sales environment.
- Strong communication skills with a friendly and customer-focused demeanour.
- Ability to work effectively in a team environment to achieve common goals.
- Familiarity with sales processes and comfortable handling telephone inquiries.
- Basic computer proficiency: training will be provided for specific systems. Proactive attitude towards achieving sales targets and delivering excellent service.
The Hours
Week:1 Monday to Friday 7:30 to17:00
Week: 2 Monday to Friday 7:30 to 17:00 Saturday 08:00-12:00
The Rewards
At IBMG we value our employees' contributions and offer a competitive salary package along with benefits such as pension plans, bonus schemes, employee assistance programs, perks membership, staff discounts, and opportunities for career growth within our organization. Join us at Grant & Stone where you will be part of a supportive team environment that encourages personal development and excellence in service delivery. If you are passionate about maintaining outdoor spaces and contributing to a dynamic work environment, we welcome your application for the Internal Sales Person position.